Roving Area Manager - Healthcare at Empact Group

Main Purpose of the job:

• We are seeking a highly motivated and dynamic individual to join our organization as a Roving Area Manager.
• The Roving Area Manager will be responsible for overseeing the operations and performance of multiple locations within our company.
• The successful candidate will play a crucial role in enhancing customer experience, and ensuring operational excellence across all assigned areas.

Desirable Education and experience:

• Grade 12
• Minimum 5 Years of experience in cleaning and health care is compulsory
• Experience in highly commercial and sensitive markets is compulsory
• Senior Project Management experience in a hospitality/cleaning would be an advantage

Knowledge, Skills, and Competencies:

• Knowledge of the hospital environment
• Knowledge of South African and industry-specific laws
• Customer service skills
• Management skills
• Communication skills
• Ability to draft and extract reports

Key Areas of Responsibility

• Assisting with all problematic sites
• Assisting with additional audits and checks for both regions
• Assisting in printing and delivering tick sheet, stock, and ad hoc deliveries,  if necessary, during the month
• Assisting with additional report and new innovations to monitor

In the absence of a dedicated Area Manager, the Roving Area Manager will assume the following responsibilities:

Key areas of responsibility:

• Managing all subordinate staff on the integrated service in accordance with sector strategy, contract specification, and statutory regulations
• Provide operational support
• Oversee client services
• Industrial relations support
• Daily e-mail with turnaround time of 48 hours
• Weekly reporting
• Monthly CM meeting and training session
• Ensuring PRP is updated weekly and approved monthly
• Monthly stock order to be checked against stock on site and added to the picking slips for monthly orders
• Delivering of stationary and ad hoc materials and consumables
• Hearings for sites
• Telephonic support to Contracts managers
• 100% compliance to routing
• Ensure compliance for HSE and Hospital audits
• Labour compliance