Safetycloud Learner - Learning & Development, Midrand at SafetySA

Job Purpose

• To provide administrative and coordination support for learners across the business. This role ensures accurate record-keeping, effective learner support, and compliance with internal policies and legislative requirements.

Key Responsibilities

Learner Administration

• Maintain complete, accurate, and compliant learner records across all entities.
• Support the onboarding and registration of new learners.
• Track learner progress, attendance, assessments, and portfolio submissions.
• Assist with learnership documentation, reporting, and compliance requirements.
• Communicate effectively with learners and provide support with learnership-related queries and challenges.
• Prepare reports, spreadsheets, and status updates for HR and line managers.
• Respond to learner queries and escalate issues where necessary.
• Ensure all learner files meet B-BBEE audit and regulatory standards at all times.

General HR Support

• Provide administrative support to the HR department, including data capturing, system support, and policy-related administration.
• Maintain clean, accurate, and compliant employee and learner records.
• Handle learner and employee requests within scope and escalate where required.
• Work proactively with HR team members to support shared objectives and deadlines.
• Prioritise tasks effectively when working on joint projects.
• Contribute to process improvements and effective information sharing within the HR team.

Job Requirements
Qualifications:

• Matric (Grade 12).
• Qualification in Management Assistant, Business Management, Human Resources, or related field (completed or in progress).

Experience:

• Experience in an administrative position (Advantageous).

Skills & Knowledge:

• Strong administrative and organisational skills.
• Basic knowledge of South African labour legislation and B-BBEE principles (advantageous).
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Good analytical and problem-solving skills.
• Strong written and verbal communication skills.
• High attention to detail.
• Ability to work in a team and manage deadlines effectively.

Personal Attributes

• Reliable, accountable, and professional.
• Service-oriented with a positive attitude.
• Able to handle confidential information with discretion.
• Proactive, eager to learn, and open to feedback.
• Strong sense of ownership and follow-through.