We are a market leading provider of Testing, Inspection, Certification (TIC) and Training solutions to Africa and the Middle East, focused on food safety and workplace safety.
Safety SA has its roots in the 2018 acquisition of the NOSA group by the Carlyle sub-Saharan Africa fund. At that time, the group was primarily focused on providing occupational he...
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Facilitate client post-sales engagement by coordinating training dates, confirming attendee numbers, and managing the collection of required sales documentation, including booking forms, purchase orders (PO), proof of payment (POP), and quotations.
Serve as the primary communication liaison between the EAM and training booking contact (coordinator) to ensure seamless information flow.
Provide post-sales support, including assistance with invoices, letters of attendance, and certificate-related queries.
Act as a secondary point of contact for client queries, complementing the efforts of the sales executive.
Address and resolve critical client concerns and complaints promptly to maintain satisfaction and loyalty.
Participate in meetings to provide insights and updates on sales-related matters.
Supporting the National Sales Manager by tracking team activities and performance metrics.
Assist with onboarding for new sales team members to ensure their smooth integration and success.
Requirements
Min 2 years’ experience in an administrative position.
Matric.
NQF Level 6 in Administration would be an advantage.
Computer literate.
Microsoft office (especially Excel).
Ability to work under pressure.
Excellent people skills.
Good time management.
Preference will be given to employment equity candidates.
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