Sales Account Manager at Lulalend

What We Do:

• We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts, we're on it!
• Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.
• Speaking of love, we’re looking for Lulas who love to make a difference to join our team and change the game.

Culture Code

• We Embrace Curiosity- We continuously seek better ways to deliver value with a solutions-over-problems mindset.
• We win as One - We collaborate, build strong relationships and value diverse perspectives
• We’re Driven by Purpose - We are passionate and committed to delivering the best products and services for SMEs
• We Execute with Ambition - We set ambitious goals, embrace challenges, and deliver with focus and determination.

Overall Purpose

• Lula is looking for a Sales Account Manager to help drive our B2B growth forward! We're looking for an experienced and proactive individual who loves owning the full customer journey.
• The individual for this role should be results focused and a natural problem solver. You'll be expected to execute sales deliverables within a fast-paced, dynamic fintech sales environment, requiring both agility and precision.

Responsibilities:

• Manage and respond effectively to a high volume of incoming business banking and funding applications.
• Successfully convert the applications approved by our Credit Risk team into disbursed funds, helping you meet and exceed your sales targets.
• Accurately analyse and interpret business funding applications from new clients and existing clients
• Understand which applications are ready to progress to the next phase of assessment, and which require additional information or should be declined.
• Successfully convert applications that have been approved by our Credit Risk team into funding disbursals.
• Timeously manage all essential tasks alongside application handling to consistently deliver a high level of customer service.
• Provide reporting on your sales pipeline status, risks, and forecasts to leadership and leverage this data to drive performance

The Experience & Skills We’re Looking For

• Grade 12
• A Degree or Diploma in Finance, Business, or Accounting is desirable.
• Minimum 1–2 years of experience within a fintech and/or financial services sales environment.
• Experience in a startup is desirable.
• Proven ability to listen to and interpret customer problems/needs
• Track record of consistently excelling in meeting sales targets, with the ability to work effectively under pressure.
• Ability to build relationships and interact on a personalised level to foster trust and long-term loyalty.
• Customer-centric approach with attention to detail
• Experience working with CRM platforms such as Zendesk, Freshdesk, or similar