Available Jobs at Lulalend

• Lula is hiring a Business Cash Advance (BCA) Credit Analyst to join our Credit Underwriting team. In this role, you’ll play a pivotal part in optimizing our approval process. If you’re a Credit Analyst with a passion for fintech and a drive for efficiency without compromising standards, we’d love to hear from you

Responsibilities:

• Credit Application Processing: Engage with clients and partners to verify financial transactions and business performance, requesting supplementary data when necessary to ensure a complete profile.
• Financial Evaluation: Analyse credit and financial data to determine risk levels and recommend data-driven outcomes for business applicants.
• Risk Documentation (Credit Ticketing): Prepare concise, detailed credit memos and risk notes summarizing the degree of risk associated with specific lending opportunities.
• Mandate Approval: Evaluate and approve credit applications within assigned authority limits to ensure timely funding for clients.
• Issue Management: Coordinate with the Head of Credit Underwriting and Collections to track, escalate, and resolve merchant-related issues effectively.
• Portfolio Optimisation: Collaborate with credit management to enhance decision-making processes, improving both portfolio performance and turnaround times.
• Product & Platform Mastery: Develop deep proficiency in the Lula lending platform to ensure efficient decision-making and optimal use of internal tools.
• Full Lifecycle Awareness: Maintain a solid understanding of the end-to-end credit lifecycle, including the intersection of underwriting and collection processes.
• Strategic Problem Solving: Proactively generate solutions to meet both the expressed and underlying needs of the customer while strictly adhering to credit metrics.
• Dynamic Operations: Manage ad-hoc projects and diverse tasks daily, maintaining high accuracy in a fast-paced environment.

The Experience & Skills We’re Looking For

• Matric certificate (or equivalent) required.
• A degree in Finance, Accounting, Economics, or Business is advantageous.
• Previous experience in Commercial or SME credit is ideal.
• Exceptional attention to detail while maintaining a fast-paced, efficient workflow.
• Strong numeracy skills to interpret complex financial data and make informed decisions.
• A self-managed individual who takes initiative and thrives in a dynamic, evolving environment.
• Ability to drive change and implement improvements to the underwriting process.
• Excellent interpersonal and communication skills for building stakeholder relationships.
• Dedicated to delivering a customer experience that exceeds expectations.

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OVERALL PURPOSE

• We're looking for a Senior Analytics Engineer to join our data team. You will be a technical leader, focused on building a reliable, governed, and high-impact dbt analytics layer.
• As a member of the Data team, your primary focus will be to combine raw information from different sources to create consistent and consumption-ready formats. More specifically, you will need to construct and test architectures that enable data extraction and transformation for predictive or prescriptive modelling.

RESPONSIBILITIES

• Design new and own the end-to-end analytics layer and establish data governance standards (data tests, data quality and semantic layers).
• Define and enforce high modeling standards and best practices for dbt and source control workflows.
• Convert complex, ambiguous business challenges into clear, actionable metrics and models.
• Partner with business stakeholders to align data delivery with strategic objectives and present technical work clearly.
• Coach and guide intermediate engineers, actively shaping the team's technical roadmap.

THE SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• 5+ years in Analytics/Data Engineering.
• Expertise in dbt and advanced SQL.
• Expert experience with one modern cloud warehouse (e.g., Snowflake, Google BigQuery, or Amazon Redshift).
• Experience with an orchestrator (e.g., Apache Airflow, Dagster, or Prefect) for managing dependencies outside of dbt.
• Expert in BI tool administration and semantic layer design (e.g., LookML).
• Demonstrated experience designing and implementing data contracts and semantic layers.
• A track record of high-impact, business-aligned data solutions.
• Proven ability to lead projects, manage stakeholder expectations, and mentor team members.
• Experience with system design - keeping performance and efficiency in mind, whilst aware of trade-offs.
• Prior experience or a strong interest in the FinTech space.

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ROLE OVERVIEW

• You’ll work at the intersection of data science and engineering to build, deploy, and scale machine learning systems. This includes improving ML infrastructure, designing reliable real-time data systems, and ensuring models run efficiently and reliably in production.

ROLE RESPONSIBILITIES

• Consult with data scientists on training machine learning models
• Support improvements and additions to the ML infrastructure, including getting your hands dirty with data engineering and DevOps engineering
• Design systems to meet throughput and latency requirements
• Implement NFRs (Non-Functional Requirements) to ensure a high degree of system reliability

THE SKILLS AND EXPERIENCE WE ARE LOOKING FOR

• Prior experience with productionising ML systems is a must.
• Prior experience training machine learning models is highly desirable.
• Advanced knowledge of Python and familiarity with SQL.
• Good working knowledge of Terraform for Infrastructure as Code (IaC)
• A solid understanding and hands-on experience with real-time and event-driven systems such as Kafka, Kafkaconnect, Pub/Sub.
• Solid experience with Kubernetes, docker, deployment types (canary, blue-green etc.)
• Experience with setting up CI/CD systems using tools such as CircleCI, drone, Github actions, ArgoCD.
• Working experience with Big Data technologies such as Spark, Dataflow, and Flink.
• Experience with system design - keeping performance and efficiency in mind, whilst aware of trade-offs.
• Experience applying software engineering rigor to ML, including CI/CD/CT, unit-testing, automation etc.
• Hands-on experience with some MLOps tools such as KubeFlow, DVC, MLFlow.
• Experience with cloud providers, such as GCP, AWS, or Azure
• Prior experience or a strong interest in FinTech space

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WHAT WE DO

• Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can spend more time doing what they love.
• If you’re looking for a new place to call ‘home’ that believes in the potential of the broader SME landscape in South Africa and a place where you’ll work with awesome people - then Lula’s the place for you!

We’re making business banking fast, human, Lula!

CULTURE CODE

• We embrace Curiosity
• We win as One
• We’re Driven by Purpose

We Execute with Ambition

OVERALL PURPOSE

• We are seeking an experienced QA Engineer Manager to lead, mentor, and grow a team of talented QA engineers. In this pivotal role, you will be a hands-on leader, overseeing quality assurance for multiple product teams and ensuring the highest standards of software quality, and resilience.
• You'll partner closely with leadership to define and execute comprehensive QA strategies, drive process improvements, work together closely with internal QA team members and foster a culture of quality throughout the entire organization.

Responsibilities will include:

• Lead and Mentor: Guide and support a team of QA engineers, providing professional development, feedback, and mentorship to help them thrive in their careers.
• Strategic Planning: Collaborate with product, engineering, and other relevant stakeholders to define, implement, and align on quarterly and long-term QA strategies and goals.
• Hands-On Contribution: Actively participate in the test planning, execution, Product releases and automation efforts, providing direct support to your team, especially during critical project phases.
• Process and Operational Excellence: Drive the adoption of best practices in testing methodologies and automation. Oversee the day-to-day operations of the QA team, including resource allocation, budget management, and continuous improvement of our toolchain.
• Project Oversight: Monitor, analyse, and report on key QA metrics and project status to ensure clear communication with all stakeholders.
• Cross-Functional Collaboration: Partner closely with developers and product managers to ensure a shared understanding of quality requirements and deliverables

THE SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• 7+ years in Quality Assurance, with a minimum of 3 years in a leadership or management role.
• Strong background in the software development life cycle (SDLC), testing methodologies, and core QA principles.
• Proven, hands-on experience with test automation frameworks and tools such as Selenium, Python, and Playwright.
• Demonstrated ability to manage and optimize QA operations, including budget forecasting, resource planning, and the selection and maintenance of a robust QA toolchain.
• Experience integrating QA processes and automation into continuous integration and continuous delivery (CI/CD) pipelines.
• The ability to analyse team data and metrics to assess performance, identify work gaps, and ensure a high standard of work quality.
• Experience in reviewing and providing feedback on test cases to ensure comprehensive coverage and accuracy.
• Excellent verbal and written communication skills with the ability to effectively collaborate with diverse teams and stakeholders.
• Strong analytical and problem-solving skills with a keen attention to detail.
• The ability to manage the QA needs of multiple concurrent projects in a fast-paced, dynamic environment.
• Experience working in a regulated environment (like fintech or banking) is a strong plus.

WHO YOU ARE

• You are a pragmatic and inspiring leader who knows how to balance the need for speed with a deep commitment to quality.
• You foster a culture of psychological safety, where your team feels empowered to raise concerns and learn from mistakes.
• You are a natural coach and mentor, passionate about developing the skills of your engineers.
• You are data-driven, using metrics not just to report, but to tell a story and drive meaningful improvements.

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WHAT WE DO

• Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can spend more time doing what they love.
• If you’re looking for a new place to call ‘home’ that believes in the potential of the broader SME landscape in South Africa and a place where you’ll work with awesome people - then Lula’s the place for you!

We’re making business banking fast, human, Lula!

CULTURE CODE

• We Embrace Curiosity- We continuously seek better ways to deliver value with a solutions-over-problems mindset.
• We win as One - We collaborate, build strong relationships and value diverse perspectives
• We’re Driven by Purpose - We are passionate and committed to delivering the best products and services for SMEs
• We Execute with Ambition - We set ambitious goals, embrace challenges, and deliver with focus and determination

OVERALL PURPOSE

• Our platform is the market leader in online business lending, is based on the Microsoft stack and is hosted in the cloud.
• We are looking for a motivated Senior Software Engineer to join our dynamic, vibrant and energetic Engineering team. The successful candidate will be required to contribute towards system architecture, technical decision making, planning and development of platform features and advance our platform to the next phase of operation and functionality. The application is the market leading online small business lending platform which incorporates all aspects from multiple API integrations with other fintech platforms to advance business logic around risking, pricing and machine learning prediction for quick turnaround funding offers.
• In addition, the successful candidate will be required to mentor junior Developers and be an active member of code reviewing sessions. Furthermore, taking responsibility for project delivery and system maintenance.
• This role will expose you to several aspects of software development, service provider integrations, full stack technologies, project responsibility and team mentorship.

Responsibilities will include:

• Extend and maintain existing and new software systems on the Lula platform (and/or Lula white labeled/partner platforms)
• Project scheduling, planning reporting and analysis tasks
• Planning, estimating, and continuously improving code quality, system design and processes
• Work with the business to understand and implement complex requirements
• Technical advice and system architecture
• Driving Engineering Excellence within Lula
• Collaboration between product delivery teams
• Mentorship of more junior team members
• Technology research and keeping a constant eye on changing industry ideas and practices, and monitoring emerging technologies
• Participation in technical architecture/problem resolution sessions
• Work in an agile environment, assisting in the move towards Continuous Deployment

THE COMPETENCIES WE’RE AFTER

• Full stack development exposure
• Ability to mentor more junior team members
• Efficiency and optimisation driven
• Analytical thinker
• Problem solver
• Attention to detail
• Innovative
• Advanced communication skills
• Team player
• Knowledge sharing
• Interest and passion for technology

THE SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• A relevant tertiary level qualification (BSc in Computer Science, BTech, BEng), or equivalent
• Honours and/or Master’s degree an added advantage
• 6+ years experience in object oriented development (Preferably C# or Java)
• Solid experience in test-driven development

Exposure to any of the following

• architectural design principles
• secure coding practices
• front-end scripting technologies (Javascript, Jquery, React)
• API design, with a OpenAPI preference
• micro-services and/or service oriented architecture
• cloud based environments (Preferably Azure)
• CI/CD pipelines (eg. Github Actions)
• database design
• Agile development
• source control (e.g. GitHub) and branching strategies
• Containerisation technologies (eg. Docker)

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WHAT WE DO

• Lula is an innovative and human-focused FinTech company on a mission to help small businesses optimise their cash flow. Our purpose is to help SMEs manage their businesses better, faster, and more simply, so they can spend more time doing what they love.
• If you’re looking for a new place to call ‘home’ that believes in the potential of the broader SME landscape in South Africa and a place where you’ll work with awesome people - then Lula’s the place for you!

We’re making business banking fast, human, Lula!

CULTURE CODE

• We Embrace Curiosity- We continuously seek better ways to deliver value with a solutions-over-problems mindset.
• We win as One - We collaborate, build strong relationships and value diverse perspectives
• We’re Driven by Purpose - We are passionate and committed to delivering the best products and services for SMEs
• We Execute with Ambition - We set ambitious goals, embrace challenges, and deliver with focus and determination.

OVERALL PURPOSE

• Our platform is the market leader in online business lending, is based on the Microsoft stack and is hosted in the cloud.
• We are looking for a motivated Senior Software Engineer to join our dynamic, vibrant and energetic Engineering team. The successful candidate will be required to contribute towards system architecture, technical decision making, planning and development of platform features and advance our platform to the next phase of operation and functionality. The application is the market leading online small business lending platform which incorporates all aspects from multiple API integrations with other fintech platforms to advanced business logic around risking, pricing and machine learning prediction for quick turnaround funding offers.
• In addition, the successful candidate will be required to mentor junior Developers and be an active member of code reviewing sessions. Furthermore, taking responsibility for project delivery and system maintenance.
• This role will expose you to several aspects of software development, service provider integrations, full stack technologies, project responsibility and team mentorship.

Responsibilities will include:

• Extend and maintain existing and new software systems on the Lula platform (and/or Lula white labeled/partner platforms)
• Project scheduling, planning reporting and analysis tasks
• Planning, estimating, and continuously improving code quality, system design and processes
• Work with the business to understand and implement complex requirements
• Technical advice and system architecture
• Driving Engineering Excellence within Lula
• Collaboration between product delivery teams
• Mentorship of more junior team members
• Technology research and keeping a constant eye on changing industry ideas and practices, and monitoring emerging technologies
• Participation in technical architecture/problem resolution sessions
• Work in an agile environment, assisting in the move towards Continuous Deployment

THE COMPETENCIES WE’RE AFTER

• Full stack development exposure
• Ability to mentor more junior team members
• Efficiency and optimisation driven
• Analytical thinker
• Problem solver
• Attention to detail
• Innovative
• Advanced communication skills
• Team player
• Knowledge sharing
• Interest and passion for technology

THE SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• A relevant tertiary level qualification (BSc in Computer Science, BTech, BEng), or equivalent
• Honours and/or Master’s degree an added advantage
• 6+ years experience in object oriented development (Preferably C# or Java)
• Solid experience in test-driven development

Exposure to any of the following:

• architectural design principles
• secure coding practices
• front-end scripting technologies (Javascript, Jquery, React)
• Mobile development utilising React-Native
• API design, with a openAPI preference
• micro-services and/or service oriented architecture
• cloud based environments (Preferably Azure)
• database design
• Agile development
• source control (e.g Git)

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What We Do:

• We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts, we're on it!
• Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.
• Speaking of love, we’re looking for Lulas who love to make a difference to join our team and change the game.

Culture Code

• We Embrace Curiosity- We continuously seek better ways to deliver value with a solutions-over-problems mindset.
• We win as One - We collaborate, build strong relationships and value diverse perspectives
• We’re Driven by Purpose - We are passionate and committed to delivering the best products and services for SMEs
• We Execute with Ambition - We set ambitious goals, embrace challenges, and deliver with focus and determination.

Overall Purpose

• Lula is recruiting a Customer Insights Analyst to join our Marketing team. This role blends analytical problem-solving with hands-on analytics engineering to build reliable customer data pipelines and reporting assets, ensuring raw behavioral data becomes a trustworthy foundation for the business.
• With a focus on establishing an end-to-end data foundation that directly drives user growth and retention, this role demands a holistic business understanding to provide insights that influence strategy.

Responsibilities:

• Translate ambiguous business questions into clear metrics, hypotheses, analyses, and decisive recommendations.
• Model and document governed customer datasets in Snowflake using dbt to serve reporting and analysis for Operations, Support, and Product teams.
• Establish data quality with tests, lineage, and CI, and monitor data pipelines for accurate delivery of customer metrics.
• Explore and share findings in Hex using SQL/Python, creating reusable notebooks and lightweight apps to illustrate trends in customer behaviour and support needs
• Manage product analytics in Mixpanel, define event taxonomy, and surface funnel, cohort, and retention opportunities.
• Govern Segment as the CDP backbone, enforce schemas and identity, and ensure reliable warehouse syncing.
• Activate insights via Iterable with audiences, triggers, and experiments, and measure lift end-to-end.
• Create self-serve layers and aligned definitions so teams can move fast with consistent metrics.
• Investigate tracking and data issues end-to-end and drive durable fixes

The Experience & Skills We’re Looking For

• A BSc or equivalent experience in a related field
• 3+ years in analytics/engineering, building models on Snowflake or similar cloud data warehouses
• Expert SQL skills: testing, optimization, and performance tuning
• Proficiency in dbt workflows, including testing, documentation, macros, and Git processes
• 2+ years Python for data quality, analysis, and utilities (e.g., Pandas/NumPy)
• Expertise in Product Analytics (Mixpanel/similar): event design, funnels, and retention.
• Familiarity with CDP (Segment) implementation, event schema design, and identity governance
• Strong grasp of databases, data structures, and warehousing concepts.
• Experience with Agile delivery and working in cross-functional teams.
• Proven bias for action and rapid learning.
• Advantageous skills include experience in FinTech, experimentation design, schema validation in CDPs, and BI tool proficiency for stakeholder enablement.

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OVERALL PURPOSE

• The Growth Marketing Manager is responsible for designing and executing data-led growth initiatives that increase acquisition and conversion across funding and banking products. This includes website optimisation, conversion rate improvements, managing paid digital agencies, and supporting brand-aligned campaigns that drive measurable pipeline impact.

KEY RESPONSIBILITIES:

Growth & Funnel Strategy

• Plan and execute full-funnel initiatives that drive demand, acquisition, and conversion.
• Identify and resolve potential bottlenecks within the customer conversion funnel.
• Partner with Sales and Product to understand signals that indicate quality leads and opportunities to remove barriers and attract high-quality leads.

Website & Conversion Rate Optimisation (CRO)

• Own website performance as a conversion engine.
• Analyse user behaviour (heatmaps, funnels, scroll depth, drop-off) to identify friction points.
• Scope and run A/B tests for landing pages, forms, and copy variants.
• Brief UX and content teams on improvements that will reduce friction.
• Maintain a CRO experimentation backlog and report learnings.

Paid Digital Agency Oversight

• Work with the media agency to set and deliver against growth targets and budgets, optimise audience segmentation and messaging, review creative variants and performance insights and, ensure strong attribution clarity and ROI.
• Drive accountability in accordance with cost efficiency and funnel quality.

Brand-Aligned Campaign Delivery

• Ensure growth campaigns are consistent with brand tone and visual identity.
• Work with internal creative and content teams to ensure clarity and relevance of assets.
• Support product launches with tailored landing pages and acquisition flows.

Experimentation & Analytics

• Test new channels, partnerships, targeting approaches, and content formats.
• Set hypotheses and success criteria before campaign launch.
• Track and interpret performance using analytics dashboards (GA4, Looker/Data Studio).
• Share insights, trends, and recommendations through monthly or post-campaign reports.

Cross-Functional Collaboration

• Partner closely with Product on feature positioning, Sales on the quality of leads , CRM on nurture journey alignment and Data & Insights on segmentation, audience targeting and insights.

THE SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• 4–7 years in growth marketing, digital marketing, or performance roles.
• Demonstrated experience improving website conversions.
• Experience managing paid channels via agencies.
• Exposure to brand messaging and campaign delivery.
• B2B SaaS, fintech, or complex product experience beneficial.

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• We're looking for a talented and enthusiastic Junior Designer to join our creative team. This is a fantastic opportunity for a junior designer to grow their skills and contribute to a wide range of projects for our diverse clients.
• You'll be involved in the entire creative process, from concept to final delivery, working across digital, print, UX/UI and motion design.
• This will include all digital channels (Google Display Ads, website content, Direct Mailers, and video content for Social Media channels) as well as some above-the-line channels and digital OOH billboards.
• It is essential that this person has the ability to help conceptualise and storyboard ideas and run with projects from concept to finish, reporting to the Creative Lead.

DUTIES & RESPONSIBILITIES:

• Collaborate with fellow Art Directors and or UX designers and copywriters to create content that establishes Lula as a best-in-class fintech brand.
• A keen eye for typography and layout hierarchy to develop fresh and innovative designs.
• Interrogate briefs for opportunities to elevate the brand and work with the team to conceptualise and create content, and coordinate and develop campaigns with a distinctive and bold visual identity while maintaining our brand identity.
• Determine how best to represent a concept visually and submit to the Creative Lead and stakeholders for approval.
• Able to present creative solutions.
• Collaborate with the creative team to conceptualise and execute design projects from start to finish.
• Utilise graphic design skills to create static visual assets such as illustrations, icons, and layouts when needed.
• Assist with day-to-day graphic design tasks as needed, such as creating social media graphics, marketing collateral, and branding materials.
• Stay updated on industry trends and tools to continuously improve design quality and innovation.
• Edit video content for social media, websites and marketing materials.
• Up-to-date knowledge of the latest social media trends and best practices.
• Work closely with a traffic manager to ensure that projects are completed according to deadlines.
• Collaborate with the wider creative team, including senior designers, copywriters, and project managers, to bring ideas to life.

THE EXPERIENCE & COMPETENCIES WE’RE LOOKING FOR

• Matric/ Grade 12 achieved
• 3-5 years minimum working experience and a portfolio to showcase your design work.
• Related degree in design/art direction from a reputable institution.
• A strong understanding of all digital communication channels
• A problem-solving attitude with excellent attention to detail and the ability to roll up your sleeves and get the job done.
• Deadline-driven with good prioritisation and time management skills - you know what success looks like and how to measure it.
• Strong graphic design skills with expertise in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Proficiency in video editing software such as Adobe Premiere Pro, Final Cut Pro, or similar tools is beneficial to the role.
• Excellent attention to detail and organisational skills to manage multiple projects simultaneously.
• Strong communication and collaboration skills to work effectively within a team environment.
• Portfolio demonstrating a range of graphic design work and UI/UX design.

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OVERALL PURPOSE

• Lula is hiring a talented Motion Designer and Video Editor to be a core member of our brand team. This position will help drive our video-first content strategy, taking ownership of projects from initial storyboard and concept through to final execution. You'll create compelling content for all our channels, from Google Display Ads and social animations to TV commercials and digital OOH billboards, reporting directly to the Creative Lead.

KEY RESPONSIBILITIES:

• Collaborate with fellow Art Directors, UX designers and Copywriters to conceptulise, storyboard and execute content that positions Lula as a best-in-class fintech brand.
• Maintain a keen eye for typography and layout hierarchy to develop fresh, innovative, and visually appealing designs.
• Interrogate briefs for opportunities to elevate the brand and work proactively with the team to develop distinctive, bold campaigns , while ensuring brand consistency
• Determine how best to represent a concept visually and submit to the Brand Director and stakeholders for approval.
• Create visually appealing 2D motion graphics for various platforms, including social media, websites, and marketing materials.
• Develop animations, transitions, and visual effects to enhance user engagement and convey messages effectively.
• Storyboarding is essential to this role
• Able to present creative solutions
• Collaborate with the creative team to conceptualise and execute design projects from start to finish.
• Utilise graphic design skills to create static visual assets such as illustrations, icons, and layouts when needed.
• Edit and integrate motion graphics into video content to create cohesive and engaging visuals.
• Stay updated on industry trends and tools to continuously improve design quality and innovation.
• Edit video content for social media, websites and marketing materials
• Up-to-date knowledge of latest social media trends and best practices.
• Work closely with a traffic manager to ensure that projects are completed according to deadlines.

THE SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• Matric/ Grade 12 certificate
• A Diploma or Bachelor's Degree in Design, Art Direction, Marketing, or a related field from a reputable institution is advantageous.
• 5+ years of professional experience in Motion Design and Video Editing.
• An exceptional portfolio showcasing a range of 2D motion graphics, video editing, and graphic design work is essential (please include a link on your CV or application).
• Expert proficiency in Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator, InDesign) and DaVinci Resolve.
• Proficiency in 2D animation software such as Adobe After Effects, Adobe Animate, or similar programs.
• Proficiency in video editing software such as Adobe Premiere Pro,After Effects, Final Cut Pro, or similar tools.
• Strong understanding of all digital and above-the-line communication channel requirements and best practices.
• Ability to create compelling visual storytelling through motion graphics, animations, and video editing.
• Proven problem-solving attitude and the ability to roll up your sleeves and get the job done.
• Excellent attention to detail and organisational skills to manage and prioritise multiple projects and deadlines effectively.
• Strong communication and collaboration skills to work effectively within a team environment.

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ROLE PURPOSE

• We are looking for a highly motivated, driven, and meticulously detail-oriented People Operations Graduate to join our dynamic People Team on a 6-month fixed-term contract basis.
• This role offers an exceptional opportunity for a recent university graduate with a Bachelors or Honours degree in Organisational Psychology or Human Resource Management who is eager to launch their career and gain comprehensive, hands-on experience within a fast-paced HR department in a FinTech environment.
• As the People Operations Graduate, you will be instrumental in providing critical administrative support across the entire employee lifecycle. Your responsibilities will span from the moment a candidate is onboarded through to their offboarding, touching every key phase in between.

ROLE RESPONSIBILITIES

• Assist the Talent Acquisition team with job postings, CV screening, candidate communication, background checks and interview coordination when required.
• Support with employee onboarding activities, including new employee documentation, induction coordination, and employee folder management.
• Maintain digital employee files and HRIS data integrity, ensuring accuracy and compliance.
• Facilitate the employee offboarding process.
• Assist with monthly payroll preparation and benefits administration.
• Act as a first point of contact for general employee inquiries (e.g. confirmation of employment letters and general policy questions).
• Assist with ad-hoc projects, such as researching possibilities for process automation or how AI can be utilised to drive efficiencies.
• Provide support with ad hoc reporting, analytics & insights when required.
• Help the team with organising internal events, workshops, or other culture related initiatives.
• Assist with ad-hoc projects, such as updating policies and employee handbooks, drafting internal newsletters, and more.

THE SKILLS AND EXPERIENCE WE ARE LOOKING FOR

• Recent Bachelors or Honours degree graduate in Organisational Psychology, or Human Resource Management.
• Organisational skills with the ability to prioritise and execute on multiple tasks without compromising on quality.
• A high level of integrity and the ability to handle sensitive, confidential information responsibly.
• Strong attention to detail and care for high quality work output (spotting typos, formatting inconsistencies, and numerical errors that others might overlook).
• Strong written and verbal communication skills.
• Team player who enjoys working in a collaborative environment.

WHAT’S IN IT FOR YOU?

• Mentorship from experienced HR professionals within the FinTech industry.
• Exposure and hand on experience to real-world HR challenges and strategy.
• A collaborative and supportive team environment.

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Overall Purpose

• Lula is hiring a Mid-Senior UI/UX Designer. This role is for a passionate advocate for the user. You will collaborate with cross-functional teams to define and drive the user experience that SMEs in South Africa deserve when using financial services.
• You’ll work with the Product, Marketing, and Engineering teams to take our web and mobile experiences to the next level.
• Crucially, you will be a UX champion, responsible for planning and executing end-to-end user research—from interviews and usability testing to design-thinking sessions. You will then translate those deep user insights into seamless, considerate, and intuitive designs that help SMEs thrive.

Responsibilities will include:

• UX Research & Discovery: Plan and execute top-tier, strategic research to get to the heart of what our users need. This includes conducting user interviews, running usability tests (moderated and unmoderated), deploying surveys, and facilitating design-thinking workshops.
• Insight Translation: Bring insights to life! Develop and refine user personas, journey maps, and user flows to clearly communicate user needs and identify opportunities for product improvement.
• End-to-End Design Execution: Translate complex research findings and product requirements into user flows, wireframes, high-fidelity mockups, and interactive prototypes. Create engaging, intuitive, and pixel-perfect UI designs that adhere to Lula’s design principles.
• Iteration & Validation: Leverage customer insights, feedback, and data analytics to refine and iterate on UI designs. Proactively identify opportunities to test and validate design concepts with users.
• Cross-functional Collaboration: Partner with Product Owners, UX designers, and Engineering teams to fuel product discovery with forward-looking insights and ensure designs are implemented to a high, pixel-perfect standard.
• Research Operations: Manage the logistics of your research—from recruiting participants and scheduling sessions to managing research tools and scripts.
• Advocacy & Communication: Break down complex research into bite-sized, actionable insights for the team. Clearly and confidently present your research findings and design decisions to stakeholders.

The Skills and Experience We’re Looking For

• Grade 12 certificate
• Bachelor’s Degree or Diploma in Computer Science, Information Systems, or a related field is advantageous.
• 3-5 years of experience in UI/UX Design within a fast-paced environment (fintech or SaaS is a plus).
• A strong portfolio showcasing your design work, which must demonstrate how your user research (interviews, testing) directly informed your design decisions and led to successful outcomes.
• Proven track record of planning, conducting, and analysing qualitative research (especially usability testing and user interviews) and quantitative research (surveys).
• Expertise in user-centered design principles and a deep understanding of the full design process.
• Hands-on experience with design and prototyping tools (e.g., Figma).
• Experience in creating wireframes, prototypes, user flows, and process flows from conception through to delivery.
• Experience with user research tools (e.g, Maze, or similar) is a strong plus.

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What We Do:

• We're Lula. We build innovative fintech products to help SMEs make cash flow. From instant access to funding to all-in-one business banking accounts, we're on it!
• Our purpose is to help SMEs manage their business better, faster, simpler, Lula, so they can spend more time doing what they love.
• Speaking of love, we’re looking for Lulas who love to make a difference to join our team and change the game.

Culture Code

• We Embrace Curiosity- We continuously seek better ways to deliver value with a solutions-over-problems mindset.
• We win as One - We collaborate, build strong relationships and value diverse perspectives
• We’re Driven by Purpose - We are passionate and committed to delivering the best products and services for SMEs
• We Execute with Ambition - We set ambitious goals, embrace challenges, and deliver with focus and determination.

Overall Purpose

• Lula is looking for a Sales Account Manager to help drive our B2B growth forward! We're looking for an experienced and proactive individual who loves owning the full customer journey.
• The individual for this role should be results focused and a natural problem solver. You'll be expected to execute sales deliverables within a fast-paced, dynamic fintech sales environment, requiring both agility and precision.

Responsibilities:

• Manage and respond effectively to a high volume of incoming business banking and funding applications.
• Successfully convert the applications approved by our Credit Risk team into disbursed funds, helping you meet and exceed your sales targets.
• Accurately analyse and interpret business funding applications from new clients and existing clients
• Understand which applications are ready to progress to the next phase of assessment, and which require additional information or should be declined.
• Successfully convert applications that have been approved by our Credit Risk team into funding disbursals.
• Timeously manage all essential tasks alongside application handling to consistently deliver a high level of customer service.
• Provide reporting on your sales pipeline status, risks, and forecasts to leadership and leverage this data to drive performance

The Experience & Skills We’re Looking For

• Grade 12
• A Degree or Diploma in Finance, Business, or Accounting is desirable.
• Minimum 1–2 years of experience within a fintech and/or financial services sales environment.
• Experience in a startup is desirable.
• Proven ability to listen to and interpret customer problems/needs
• Track record of consistently excelling in meeting sales targets, with the ability to work effectively under pressure.
• Ability to build relationships and interact on a personalised level to foster trust and long-term loyalty.
• Customer-centric approach with attention to detail
• Experience working with CRM platforms such as Zendesk, Freshdesk, or similar

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OVERALL PURPOSE

• We are looking for a Senior Security Operations Engineer to join our team. The successful candidate will be responsible for securing, monitoring, and maintaining the overall security posture of our Azure platform and infrastructure, as well as our on-site networks and systems.
• You will work closely with all departments and teams to implement and provide guidance on security best practices and regulatory compliance. As a Senior Security Operations Engineer, you will also be responsible for identifying and responding to security incidents and conducting security assessments, audits and simulations.

Responsibilities will include:

Infrastructure Security

• Partner with our DevSecOps team to design, implement and manage security controls and policies for our Microsoft Azure Infrastructure
• Partner with our Engineering teams to ensure that code deployed on Lula’s infrastructure is done securely
• Conduct regular security assessments and audits of Azure and internal infrastructure and platforms, including vulnerability scanning and penetration testing

Identity Security

• Manage and regularly audit our privileged accounts to ensure access remains relevant and required
• Design, implement and manage policies and controls to secure Lula’s accounts and access to our resources using Microsoft Entra ID toolsets
• Provide security awareness training to the business to improve our security posture
• Perform security incident/phishing simulations to ensure our processes and training are robust and effective

On-Premise Security

• Monitor and manage Lula’s access control and camera systems
• Provide guidance and support to internal departments on handling of confidential information
• Partner with our Technical Support team to ensure Lula’s network and endpoints are configured securely and monitored for threats

Regulatory Compliance and Governance

• Be a critical part of Lula’s PCI DSS annual re-certification process
• Develop and maintain security documentation including policies, procedures and technical standards that adhere to compliance requirements
• Collaborate with external auditors and partners to ensure compliance with various regulatory requirements and industry standards

Security Incident Management

• Be the key point of contact for security incident and alert investigations
• Develop remediation plans, conduct Root Cause Analysis’ and provide corrective and preventative measures during Post Incident Reviews
• Participate in on-call rotation to provide 24/7 support for Security Incidents

THE SKILLS AND EXPERIENCE WE’RE LOOKING FOR

• Tertiary qualification in Computer Science, Information Security, or equivalent experience
• 5+ years of experience in a SecOps field, preferably using Microsoft technologies, with a focus on Azure
• Expert knowledge of Cloud focussed security features, including Azure Defender for Cloud, Azure Sentinel, Entra ID, Front Door, Privileged Identity Management, Intune and Defender for Endpoint
• Experience with security assessments and audits, including vulnerability scanning, penetration testing and incident simulations
• Hands-on Kali experience would be beneficial
• Exposure to configuring SAST tools, like SonarCloud
• Familiarity with industry standards and regulatory requirements, such as POPIA, PCI DSS and ISO 27001
• Familiarity with security related network technologies such as firewalls & VPNs
• Azure or Cyber Security certifications, such as Azure Security Engineer Associate, Azure Solutions Architect Expert or CISSP are a plus
• Knowledge of securing coding practices, like OWASP
• Knowledge of secure API implementation technologies, OAuth and OIDC