Job Opportunities at Auditor-General of South Africa

Apply by: 19 October 2026

Job description

Strategic Function

• Contribute to providing quality assurance of all IT products and services introduced into the AGSA's operating environment.
• Support the implementation of the centre Balance Score Card (BSC) initiatives.

Product Management

Quality assurance execution:

Responsible for the creation and production of:

• Test cases
• Test scripts for various test cases
• Assist end users with acceptance testing on system changes
• Calculate test effort for given testing tasks i.e. planning, design, execution, and reporting using detailed work breakdown structures
• Execute specific tests (system testing, regression testing) using structured techniques
• Document and report testing progress on various projects
• Undertake static testing based on rules and/or checklists
• Record, track and manage software defects.
• Record and document testing results and compare to expected results.
• Detect software failures so that defects may be discovered and corrected.
• Maintain accurate records of anomalies and issues regarding testing.
• Maintain database of software defects.

Quality assurance reporting:

• Generate historical analysis of test results to track patterns that can be used to improve the system under test.

Stakeholder Management

• Maintain effective relations with both internal and external stakeholders.
• Build collaborative relationships with internal and relevant stakeholders.
• Support initiatives of sharing insights, risks and experiences.
• Manage the feedback process to stakeholders by tracking all queries received, getting the relevant information and formulating appropriate responses according to the approved protocol.

People Management

• Manage own performance to drive productivity.
• Participate and/or take lead in the business unit transformation/culture plans
• Provide support to the management team with regard to centre management and other people related tasks.

Financial management and Operational Management

• Ensure compliance to AGSA policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other responsibilities (Applicable to All JD’s)

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.

Minimum requirements

Formal Education

• This position requires a minimum qualification of a National Diploma (NQF level 6) in IT or related field, with at least one testing related certification at Foundation level.

Experience

• The incumbent requires at least 3 years’ experience providing quality assurance in an IT environment.

go to method of application »

Apply by: 24 October 2026

Job description

Strategic Function

• Provide input into the strategic objectives to assist in establishing the strategic direction of the Business Unit (BU).
• Facilitate the implementation of the Business Unit and Specialised Audit Solutions (SAS) strategic plans in accordance with policies, procedures and legislation.
• Manage teams to ensure alignment to the vision, mission, strategic goals and values of the Auditor-General of South Africa (AGSA or Auditor-General)
• Provide feedback on implementation / achievement of strategic objectives to the relevant stakeholders 

Strategic Leadership & Innovation

• Ensure the effective execution of cybersecurity audits 
• Drive innovation, efficiency, and effectiveness in the cyber audit space. 
• Identifying emerging risks, leveraging new audit techniques, and enhancing audit methodologies to strengthen the AGSA’s cybersecurity assurance.

Thought Leadership & Brand Building

• Key driver in positioning AGSA as a cybersecurity audit leader, both locally and internationally. 
• Contribute in knowledge-sharing platforms, engage at all levels
• Collaborate with INTOSAI and other key stakeholders to shape the future of cybersecurity audit excellence.

Product Management

• Manage Audits

Lead, direct and coordinate portfolio of audits covering the three audit phases:

• Planning
• Execution
• Reporting
• Liaise with auditees in the provision of advice / recommendations, setting up meetings, etc
• Initiate and lead meetings with the audit team regarding the direction and progress on the audits
• Provide guidance to managers an assistance on audit related matters

Ensure that all risks are addressed for the specific audit engagements, for example:

• Appointment of specialist staff
• Contract in and out

Conduct audit team visits to:

• Review work
• Finalise the audit
• Conclude working papers
• Prepare audit report
• Attend meetings with the team and auditees
• Provide motivation talks and training on auditing matters to team members
• Engage with contracted out partners
• Project manage all projects to ensure timeous delivery on milestones and quality of delivery is met
• Perform functions as required by an engagement manager as spelled out in the ISA’s and the Auditor-General policies
• Prepare and take responsibility for presentations
• Report back to the audit steering committees and audit committees on the planning, execution and reporting of the audits
• Manage audits within the allocated time frame
• Manage audits in accordance with policies, procedures and legislation 

Stakeholder Management

• Ensure clear understanding of auditees’ business requirements through efficient stakeholder engagement and that this is translated into clear deliverables.
• Build collaborative relationships with internal and external stakeholders.
• Liaise and interact with key stakeholders & management to share information, resolve challenges and make recommendations for improvements.
• Manage and report on stakeholder engagements.
• Promote the AGSA brand and reputation.

Participate in Business Unit Leader/Deputy Business Unit Leader Discussions

Inform the Business Unit Leader and/or the Deputy Business Unit Leader on:

• Issues arising from audits
• Focus areas for auditing administration matters
• Financial issues
• Compliance concerns
• People and resourcing matters 

Manage Internal Stakeholder Relationships:

• Engage with regularity audit on audit proceedings.
• Facilitate debriefing sessions with regularity audit on the previous year’s audits performed
• Engage with the team during the three audit phases (namely planning, execution and reporting)
• Communicate with the team on non-audit and strategic matters
• Liaise with colleagues within the BU
• Liaise with colleagues within the portfolio

Manage External Relationships:

• Engage regularly with the management of the auditee on audit proceedings
• Engage with audit firms regarding contracted out audits
• Participate in audit and steering committee meetings
• Attend Standing Committee on Public Accounts (SCOPA) and portfolio committee meetings by invitation
• Engage with prospective employees

 People Management

• Implement the activities outlined on the BU People Plan.
• Manage team performance to drive productivity.
• Contribute to transformation/culture plans.
• Motivate, coach and mentor staff to ensure maximum productivity and development of the staff to their full potential.
• Participate in initiatives to attract talent.
• Contribute to effective administration of the BU training office.
• Cascade strategic organisational alignment messages and commitments.
• Implement relevant centre initiatives to bring about an inclusive culture, enhanced employee experience and employee well-being
• Analyse the business plan to determine the applicable deliverables and targets
• Determine and secure the human resource requirements to ensure that deliverables will be met in accordance with the expected targets

Manage the staff performance evaluation system for the centre:

• Compile Individual Performance Contracts (IPC)’s and Performance Development Plans (PDP)’s
• Conduct coaching sessions to ensure staff member/s perform at the optimum level
• Conduct performance reviews in accordance with policies and procedures and take corrective action where necessary
• Conduct one-on-one sessions
• Participate in the talent management of the Business Unit to drive a high performance culture in accordance with the AGSA’s roles and responsibilities and competency framework
• Manage the development of staff and ensure each staff member has a Personal Development Plan
• Approve leave, timesheets, subsistence and travel (S&T) and cash advances
• Act as a champion on one of the five strategic goals of the business unit (value add, visibility with impact, viability and visions and values) to ensure that the Business Unit achieves its objectives:
• Provide feedback at the monthly senior management meeting

Manage the centre’s resources (staff, Contract Work Contractors (CWC) and funding):

• Participate in meetings
• Provide direction and guidance to achieve a timely high quality product
• Develop the staff to optimum productivity levels
• Improve on client relations within the overall business processes captured in the Business Scorecard (BSC)
• Manage Human Resources in accordance with policies, procedures and legal requirements
• Complete Human Resource Management actions within the allocated time frames

Financial management and operational management

• Responsible for compiling the centre budget.
• Manage the centre budget, income and cost to ensure adherence to the required financial performance standards for the portfolio
• Manage debtor’s collection.
• Ensure compliance with internal processes and procedures
• Manage supply chain processes.
• Conduct centre risk assessment.
• Analyse the business plan for the Business Unit to determine the financial requirements for the centre
• Consult with the relevant stakeholders to determine requirements in terms of expenditure
• Compile the comprehensive budget indicating the financial requirements in accordance with the budgeting guidelines
• Submit the budget for approval in accordance with policies and procedures
• Monitor the expenditure against the budget to ensure that spending occurs within the budgetary restrictions
• Approve purchase orders
• Ensure that debtor payments are followed up and creditors are paid timeously
• Assist RA with the verification of invoices
• Manage and monitor the CWC budgets
• Ensure that only authorised overspending is approved in accordance with procedures
• Consult the relevant role players where overspending took place and take corrective actions to rectify the overspending
• Monitor the centre budget to ensure that figures balance in terms of budgeted and actual figures
• Conduct the budget reviews as prescribed by Finance and adjust budget where necessary
• Close the budget at the end of the financial year
• Manage centre budget in accordance with policies, procedures and legal requirements
• Complete centre budget management actions within the allocated time frames

Other responsibilities (Applicable to All JD’s)

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.
• Monitor Information

Track the following to gather and monitor the centre:

• Audits (Own and CWC)
• Stakeholder engagements
• Funding (income and expenditure)
• IPC’s
• HR/Culture Initiatives
• Balanced Scorecard Initiatives
• BU Initiatives
• Compliance matters (internal control)

Minimum requirements
Formal Education

• Minimum qualification of National Qualifications Framework (NQF) Level 7 (i.e. 4 year Bachelor’s Degree / post graduate Diploma) e.g. B Com with specialisation in Auditing and/or Information Technology
• Certified Information Systems Auditor (CISA) or equivalent (e.g. a recognised IT auditing certification)

AND
At least one of the following:

• Offensive Security Certified Professional (OSCP) or equivalent (e.g. CEH)
• Certified Incident Handler (ECIH/ GCIH) or equivalent (e.g. CRIA)

Experience

• Minimum of 8 years’ experience post qualification with at least 4 years’ experience operating at a manager/middle management level.
• Extensive experience in managing cybersecurity and network security audits, with a strong understanding of networked environments that support various application hosting infrastructures, including Windows and Unix-based operating systems, as well as MSSQL and Oracle databases.
• Extensive experience in conducting cybersecurity maturity assessments, particularly within the Southern African context. This includes a strong ability to position insights and control recommendations for clients, guided by leading frameworks such as NIST CSF, ISO 27001/2, CIS, and COBIT.

go to method of application »

Job description

Strategic Function

• Contributes to the formulation and drive the implementation of the organisation business continuity strategy.
• Drive the development and maintenance of the business continuity strategy and support the CFO and AGSA's strategic objectives.
• Coordinates all strategic initiatives and deliverables assigned by the SM aligned to the CFO office and portfolio.
• Serves as a strategic advisor to the SM, understanding challenges and provides recommendations on any allocation.
• Coordinate the reporting for the BCM on a monthly and quarterly basis.
• Provides decision-support to the SM and advises where applicable on strategic matters relating to the CFO organisational strategic commitments.

Strategic support 

• Work with all functional business areas to develop and maintain an organisational wide business continuity plan/program/process that addresses business recovery and emergency response management (crisis management).
• Development, implementation and maintenance of Business Continuity Management policy and procedures.
• Participate with the planning and implementation for Business Continuity Management (BCM) audits.
• Coordinate and facilitate regular training, simulation exercises and awareness programs to enhance the organisation's preparedness and response capabilities.
• Establish and maintain effective communication channels and protocols to ensure timely and accurate dissemination of information during a crisis or disruption.
• Collaborate with ICT to support Disaster recovery plan testing.
• Monitor and evaluate emerging trends, technologies, and regulatory changes related to Business Continuity Management.
• Compilation of various reporting (E.g. BCP status reports, incident reports) preparing presentations.
• Serve as a point of contact for internal and external stakeholders during a crisis or disruption.
• Collaborate with internal stakeholders like Facilities, Risk and Ethics, OHS, and Security to support adequacy in risk mitigation strategies.
• Facilitate digital transformation for Business Continuity Management.
• Coordinate the design, planning, and execution of strategic initiatives within the CFO Office, ensuring alignment with organizational priorities and providing comprehensive project management support for high-impact deliverables.
• Drafts and coordinate detailed project charters to guide the governance, execution, and performance tracking of strategic CFO-led and cross-functional initiatives, ensuring effective oversight and accountability.
• Manage changes in project scope, schedule and budget including the prescribed change request process.
• Schedule, facilitate and co-ordinate steering committee meetings and any other sessions required to track progress on strategic initiatives including assisting with secretarial functions and admin functions for the steering committee.

Product management 

Monitoring:

• Monitor BCM Strategy and provide regular updates to the BCM committee on the BCM audits, training, simulations awareness programmes communications disaster recovery testing and emerging BCM trends
• Regularly update the SM and Leadership within the portfolio on the status updates on the AGSA BCM strategy
• Monitor that each action/task implemented within the portfolio yields the desired outcome as envisaged, aligned with senior management and executives’ expectations.

Reporting:

• Co-ordinate, tracks and reviews BCM reports including organisational monthly, quarterly and annual reports and provides input into the relevant reporting.
• Ensures that all products/services including reports/messages adhere to the relevant quality standards as agreed with the SM.
• Functions as first line of review for all BCM related proposals and requests for approvals presented to the office of the CFO.

Project management:

• Provides a project coordination for function strategic projects including BCM allocated deliverables in the office of the CFO and monitors progress and performance supporting the SM to ensure timely delivery of key outcomes.
• Acts as the initial reviewer for proposals and approval requests submitted to the SM, ensuring alignment with strategic priorities and completeness before escalation.
• Pro-actively considers and drafts responses to correspondence, preparations of memorandums and submissions, in consultation with the SM.
• Be able to alert the SM when deadlines will not be met on strategic projects and reports, proactively identify bottlenecks and provide solutions.
• Prepares the CFO for meetings by reviewing and analysing briefing materials and engaging with relevant stakeholders to gather and validate supporting information.
• Preparing SM for meetings - reviewing and analysing packs, engaging with relevant participants to source information.
• Compile a variety of ad hoc written documents e.g. summaries, workshop reports, meetings etc.

Stakeholder Management

• Collaborate with organisation at large and other stakeholders supporting the SM to building and maintain healthy relationships with all internal and external stakeholders.
• Coordinate meetings with all stakeholders to monitor and report on performance progress of projects and programs.
• Maintain clear communication with all stakeholders throughout Business continuity Management.
• Respond to queries received by the BCM team and formulate an appropriate response, in order to maintain positive relations with both internal and external stakeholders.
• Be able to alert the SM when deadlines will not be met and proactively identify bottlenecks and provide solutions.
• Interact with and establish partnerships with BCI, professional bodies and other related BCM institutions 

Financial management and operational management

• Collaborate with the Business Unit Administration Managers (BUAMs) and other stakeholders in the financial planning process for all BCM related expenditure.
• Monitoring of the expenditure against the budget to ensure that spending occurs within the budgetary restrictions.
• Ensure that overspending is approved in accordance with procedures in advance. Communicate where overspending took place and take corrective actions to rectify the overspending
• Monitor expenses on a monthly basis:
• Monthly expenditure
• Variance in terms of budgeted and actual figures
• Savings achieved or budget overspent
• Year to date figures
• Report any potential risks on the budget to SM and propose revisions to the budget, if necessary, in response to significant or unforeseen developments

Other responsibilities 

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.

Minimum requirements

Honours Degrees in one of the following fields is preferred:

• Informatics and Risk management 
• Information Technology
• Information Systems
• Disaster Management
• Crisis Management
• Postgraduate Diplomas in Risk or Crisis or Project Management can be advantageous.

Certification in one of the following is preferred:

• Certificate of the Business Continuity Institute - CBCI 7.0 
• Certified Business Continuity Management Professional (CBCMP)
• ISO 22301 Lead Implementer or Auditor Certification

Experience    

• All experience should be provable. 
• 3–5 years in risk management, IT continuity, or emergency planning roles
• Experience with BCM software tools and frameworks can be advantageous

go to method of application »

Apply by: 16 October 2026

Job description

Strategy

• Provide strategic support to the implementation and monitoring of the BU BSC initiatives within the BU.
• Monitor the BU implementation plan of the BSC initiatives.
• Coordinate the BU quarterly and annual BSC reporting.

Product Management

BU Balance Score Card Management:

• Provide administrative support in the implementation of the BU BSC with regard to the implementation and monitoring of the BU action plans.
• Monitor and evaluate the effective implementation of the BU BSC initiatives.
• Coordinate the compilation of the BU BSC quarterly and annual reports. 

BU Human capital management:

• Responsible for managing the BU establishment including the monthly validation for payroll purposes.
• Manage the bursary and study loan applications of staff within the BU
• Coordinate the on-boarding process for new staff members in the BU and provide administrative support and guidance to new employees in collaboration with the business partner;
• Provide support to the implementation of all BU recruitment processes including contract appointments within the BU.
• Provide support to the HR champion/business partner on the implementation of the performance and talent management processes.
• Support the BU implementation of training plan. Compile, manage and monitor the BU employment equity plan, in accordance with approved policies and procedures.
• Coordinate BU resource pooling processes.

BU Internal control, governance and risk management:

• Review of the BU internal control files and other documentation before BE sing-off.
• Promoting and managing sound internal controls within the BU, and being up to date with the latest developments at the AG.
• Co-ordinate the BU internal audit processes including monitoring and provide follow up on the corrective actions taken by SMs/centres within BU.
• Manage the BU policy register and ensure that correct/ updated policies are available on the AGSA intranet.  
• Monitor the BU's adherence to policies and procedures by conducting audits and investigations
• Manage, control supply chain management activities within the BU
• Implement effective administrative and office management systems and practices for the BU.
• Responsible for managing and monitoring of the BU ethics register, annual declaration process including the monitoring of staff joining the auditees.
• Coordinate the BU facilities management processes (physical building) including management and monitoring of the services contracts and performance of service providers such as security, cleaning and landlord (applicable to regional BUAMs).
• Compile BU reports in accordance with AGSA requirements.

Stakeholder Management

• Build and maintain positive relationships with internal and external stakeholders. 
• Provide support and guidance to internal stakeholders on BU processes in order to ensure alignment stakeholder needs.
• Communicate the BU goals and objectives to all stakeholders to ensure understanding and adherence of these by all relevant stakeholders.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers and success in order to continuously improve the administrative support and delivery of service.

People Management

• Support the implementation of the activities outlined in the BU People Plan, transformation/culture plans.
• Manage team performance to drive productivity.
• Motivate, coach and mentor staff to ensure maximum productivity and development of the staff to their full potential.
• Participate in initiatives to attract talent.
• Cascade vision achievement/ organisation alignment messages and commitments.

Financial Management & Operational Management

• Provide financial management support to business with the compilation and coordination of the BU annual expenditure budget.
• Provide on-going monitoring of the BU budget through detailed monthly variance analysis schedules and other financial matters/reports.
• Monitor adherence to the required financial performance standards for the business unit.
• Monitor compliance with internal processes and procedures
• Support the management and control of the annual contract work allocations (contract management). 
• Manage the BU debtor’s control.

Other Responsibilities

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required

Minimum requirements

Education

• Degree or Advanced Diploma in Business Administration or management

Experience

• The incumbent requires 3-5 years’ experience in office administration.

go to method of application »

Apply by: 16 October 2026

Job description

Strategic Function 

• Contribute to the development of IT Risk and compliance frameworks and strategies for AGSA.
• Support the implementation of the centre Balance Score Card (BSC) initiatives.

Product Management

IT governance and risk management:

• Provide support to the senior leadership team on the service portfolio and governance requirements.
• Assess ICT general controls by conducting reviews on various aspects of information security, data privacy and business continuity. 
• Develop and implement a mitigation plan for ICT general control gaps identified during periodic assessments.
• Interpret ICT policies and contribute to development of procedures, standards and guidelines that comply with these.
• Develop and maintain a risk register that includes ICT operational, business and strategic risks. 
• Assess the impact and likelihood of identified ICT risks.
• Propose measures including avoidance, mitigation, sharing and acceptance to manage risks.
• Assess and report on the effectiveness of risk management standards and policies.
• Develop processes to effectively monitor compliance with ICT policies, IT risk management and IT audit engagement management.
• Provide support to the ICT management in awareness activities in respect of IT governance, risk and compliance requirements. These should include reporting on these focus areas. 

Compliance management:

• Facilitate active engagement in ICT internal control meetings focusing on identification of emerging and existing risks, escalation, mitigation and remediation to ensuring an environment of continuously improving
• ICT risk management and reduction of non-compliance culture.
• Identify, implement, monitor and report on IT compliance to regulatory and legislative requirements.
• Conduct regular (at least monthly) compliance assessment against ICT policies, frameworks, principles, SLAs/OLAs, processes and procedures. 
• Manage compliance using international standards, frameworks and best practices for benchmarking.

IT audit engagement management:

• Coordinate IT internal and external audit by being the intermediary between auditors and ICT teams.
• Collect and collate audit evidence in line with requests for information form audit teams.
• Review audit findings reports and provide responses to audit teams.
• Ensure audit plans, audit engagement letters and audit reports are adequately stored in the ICT GRSC repository.
• Ensure that ICT teams are aware of audit plans and focus areas.

Clean IT administration (resolution of IT audit findings):

• Review IT audit reports and follow up with IT audit findings owners in respect of actions to close the findings.
• Facilitate the resolution of audit / compliance exceptions
• Ensure that the findings from any security assessment are rectified in a timely manner.
• Conduct on-going monitoring and evaluation of ICT processes, procedures and operations to identify and manage ICT risks.
• Monitor and track ICT risk mitigation actions until resolution and within agreed timelines.

Education and awareness:

• Provide support to the IT management in awareness activities in respect of IT governance, risk and compliance requirements.
• Ensure that applicable IT policies, processes and procedures are adhered to through regular training and awareness campaigns.
• Provide support to the IT management in awareness activities in respect IT audit processes
• Provide training, coaching, mentoring and support to the first line of defence risk owners, controls owners, risk indicator owners, management action owners and risk coordinators, so they are enabled to fulfil their ICT risk management and compliance responsibilities.

Reporting:

• Tracks and reports on risk management trends, opportunities and remediation and provides monthly reports / updates to the leadership team.
• Create and maintain reporting, problem resolution, and other tasks necessary to continuous improvement and evolution of ICT risk management and compliance services.
• Provides monthly reports to line manager in line with agreed to reporting templates and timelines.

Stakeholder Management

• Establish, build and maintain collaborative working relationships with relevant internal and external stakeholders.
• Build and maintain positive and value-adding relationships with relevant external stakeholders.
• Scan the environment to ensure a clear understanding of stakeholder needs.
• Proactively interact with stakeholders to determine their needs and deliver on them accordingly.
• Work collaboratively with AGSA risk management and ICT functional area owners to satisfy internal and external audit requirements. 
• Partner with Risk and Ethics business unit to ensure consistent deployment and implementation of the evolving Enterprise Risk Management (ERM) framework and policies.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers and success in order to continuously improve on the service delivery.
• Work in collaboration with colleagues in the centre to ensure timeous delivery of the work.
• Facilitate the cooperation by various stakeholders in the implementation of the information management strategy. 
• Establish and maintain relations with recognised professional bodies within own professional sphere.
• Manage service level agreements (SLAs).

People Management

• Manage own performance. 
• Participate in the BU’s transformation, culture, and diversity and employment equity initiatives.
• Commit to continuous learning and advancing of one’s skills so as to remain abreast with industry trends.
• Willing to work extra hours.

Financial management and operational management    

• Contribute to the compilation of centre budget, and manage project expenditure related to functional area.
• Ensure compliance to the organisation’s governance processes, policies and processes. 
• Manage supply chain processes within own functional area.

Other responsibilities 

• Perform and/or manage other projects, tasks and assignments delegated by the senior manager not stipulated in the role profile description as and when required.

Minimum requirements

Formal Education    

This position requires a minimum Degree/diploma (NQF 7) in Information Technology/Information Systems or Computer Science PLUS the following certifications: 

• CISA, CISM, CRISC, CGEIT or CISSP
• COBIT Training 

Added advantage:

• Any post graduate qualification in IT, compliance or Internal/External Audit or risk management will be an advantage.

Experience    

• Minimum 5 years’ experience in IT auditing or ICT governance, risk and compliance in a medium to large organisation, with 3 years managing IT audit teams and working with COBIT 19 processes.

Added advantage:

• Have a strong background in information technology with a clear understanding of the challenges of IT general controls.

go to method of application »

Apply by: 12 October 2026

Job description

Strategic Function

• Contribute to the development and implementation of Quality Management(QM) policies and procedures in the operations of the AGSA to ensure compliance with the relevant audit standards including ISQM 1 and the AGSA SoQM.
• Demonstrates an understanding of all aspects of the AGSA QM environment and AGSA audit methodology including risks that may potentially affect all QM processes. 
• Contribute to the Business Unit (BU) compilation of the Balanced Scorecard (BSC), and drive timely delivery of the BSC initiatives.
• Ensure that the BU strategic objectives are aligned and contribute to the achievement of the strategic objectives of the AGSA.

Product Management

Quality Management

Ongoing monitoring of the quality management process including post issuance reviews

• Lead and facilitate the monitoring of quality QM compliance in accordance with the monitoring requirements of the International Standards on Quality Control (ISQM) and specific requirements as determined by the AGSA.
• The monitoring will be performed annually on two levels, namely:
• Institutional (firm) level
• Individual audits (both those performed by AGSA staff and CWC audits).
• Conduct QM awareness sessions to the different audit business units;
• Perform quality reviews on the General Report for PFMA and MFMA cycles.
• Perform reviews or provide inputs on complaints against the AGSA where applicable.
• As may be required, review and maintain the QM monitoring policy and related procedures in accordance with relevant changes in International Standards on Auditing and AGSA policies.
• Contribute towards comments to auditors and leadership  in respect of the appropriateness of implemented remedial actions and quarterly monitor adherence to corrective action plans.
• Monitoring of the pre issuance review process on audits including a Bi-annual assessment of the performance and adequacy of pre-issuance reviews in the AGSA.
• Manage the initiatives and activities that lead to improving the effectiveness of the of the pre-issuance review processes and its ability to significantly improve the AGSA’s overall quality comply rating.
• Collaborate closely with the Finance BU in enhancing and maintaining the technical quality of the current pre-issuance reviewer database to support the quality of allocations of pre-issuance reviewers by the audit business units.
• Partner and collaborate with pre-issuance reviewers on consistency, risks and quality issues that need to be addressed during pre-issuance review process.
• Engage in any other pro-active strategic initiatives to drive the improvement in audit quality before the issuance and release of audit reports in terms of the AGSA anchor strategy
• Perform firm level reviews (ISQM) and annual engagement reviews per engagement manager. 
• Analyse and facilitate the discussions of transversal QM findings annually and consult with the audit and support business units to facilitate corrective action. 
• Conduct QM awareness sessions to the different audit business units.
• Develop and contribute to technical inputs to support units in respect of technical documents issued to auditors. 
• As a trusted QM advisor to auditors and senior management in respect of the appropriateness of implemented remedial actions and quarterly monitor adherence to corrective action plans.
• Bi-annually assess the performance and adequacy of engagement quality management pre-issuance reviewers. 
• Lead and provide direction to the team of QM reviews of the PFMA and MFMA General Report and Special Report (where applicable).
• Participate in meetings with other senior QM specialists regarding the direction and progress on review processes. 
• Confirm all risks are addressed for specific assignments and ad-hoc reviews. 
• Do project management on all projects you are responsible for in ensuring all project timelines are met timeously
• Leadership through QM discussions and ability to handle conflict situations. 
• If need be perform reviews or provide inputs on category 2 complaints and CWC investigation as and when requested by R&E and Finance  BUs, respectively.
• Participate in the team planning and scoping of risk-based inspections; Perform ongoing monitoring of the quality management process including post –issuance monitoring reviews.
• Perform any other monitoring activities as determined by the QM senior management team.
• Inspecting planned completed audit engagements and firms’ quality management policies and procedures; discussing findings; consulting and preparing high-quality reports in a timely manner.
• Perform monitoring of quality management (QM) compliance in accordance with the monitoring requirements of the International Standards on Quality Management (ISQM) and specific requirements as determined by the AGSA audit methodology.
• Provide ongoing and closer support to engagement quality reviewers on consistency, risks and quality issues that need to be addressed during engagement quality review process.
• The monitoring will be performed annually on two levels, namely.
• System of quality management.
• Completed audit engagements (both those performed by AGSA staff and CWC audits)

Stakeholder Management

• Collaborate with senior managers and business unit leaders on outcome of monitoring reviews for both review cycles. To understand their needs and challenges, providing Quality insights and solutions to drive business success.
• As a trusted advisor of QM related technical advice and guidance to top management and auditors in respect of engagement performance and associated processes.
• Lead the thought leadership and knowledge sharing within the unit and creating awareness to stakeholders on QM products and service offerings.
• Engage with various audit stakeholders and provide necessary support, recommendations for improvements and resolve challenges. 
• Lead the stakeholder QM discussions at the regions and facilitate meetings where applicable 
• Drive the implementation of the Quality Management stakeholder engagement plan. 
• Build and maintain positive and value-adding relationships with relevant external stakeholders.
• Scan the environment to ensure a clear understanding of stakeholder needs.
• Provide strategic support and guidance to internal stakeholders on strategic matters in order to ensure alignment.
• Establish and maintain relations with recognised professional bodies within own professional sphere. 

People Management

• Manage own performance. 
• Participate and / or take lead in the business unit transformation and culture plans.
• Provide support to the management team with regard to centre management and other people related tasks.
• Help perform PEER reviews on other quality management specialist files to ensure quality of reviews.

Financial management and operational management

• Contribute to the compilation of centre budget and manage project expenditure related to functional area.
• Ensure compliance to AGSA policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other responsibilities (Applicable to All JD’s)

• Perform and/or manage other projects, tasks and assignments not stipulated on the Job description as and when required.

Minimum requirements

Formal Education

• Minimum qualification of CA (SA).

Experience

• Minimum of 5 years’ experience of which 3 years should have been post qualification at manager level in a technical or quality control or audit research & development environment. 
• Added advantage: Two years QM review / inspections experience, Regularity Audit experience and CISA will be an added advantage.

go to method of application »

Job description

Strategic Function

• Contributes to the strategy, vision, and governance of the business intelligence capability.
• Support the long-term strategy-level decisions using customer science techniques.
• Support the implementation of the centre Balance Score Card (BSC) project and initiatives.

Product Management

• Collaborate with cross-functional teams, leveraging successful initiatives, findings, and analytics techniques to benefit stakeholder decision-making.
• Using machine learning algorithms and techniques to build predictive models and make data-driven decisions.
• Collaborate with the senior data scientist and lead data scientist to build data pipelines using workflow orchestration tools.
• Schedule extracts and collaborate with senior scientist to draw data from APIs for analysis.
• Implement and train machine learning (ML), predictive analytics, data mining and artificial intelligence (AI) models to perform predictions and forecast behaviour and transactions, via the use of data, to enable the business to be proactive in decision making.
• Undertake the processing of structured and unstructured data to utilise in data science activities.
• Support the data analysis of large information to discover trends and patterns and provide feedback to the business.
• Highlight potential value in data science and articulate recommendations to best deliver business goals.
• Provide support in the implementation of configurable analytical models within the department.
• Support business functions through feasibility analysis and modelling, root cause analysis, decision support modelling, supply chain design modelling and analysis.
• Develop processes and tools to monitor and analyse model performance and data accuracy.
  Provide support to senior data scientist and lead data scientist to ensure the most optimised technical process is implemented across the business.
• Use statistical software to analyse, identify and assess data attributes to develop recommendations.
  Consolidate and analyse a variety of data in various formats across all business areas and propose mechanisms to make the business more efficient.
• Process, cleanse and assess the effectiveness of new data sources and data-gathering techniques to enhance analytics and business intelligence.
• Support in the delivery of data science and related projects on time, with the desired functionality, at the defined quality level in a sustainable way.
• Research, benchmark, design, implement and validate algorithms/models to analyse diverse sources of data to achieve targeted outcomes and provide recommendations to senior data scientist and lead data scientist.
• Identify, review, and promote creative ideas and approaches to enhance the continuous improvement department.
• Ensure optimal utilisation of technology solutions, keeping pace with innovations in data science capabilities.
• Conduct continued research in developing best in class statistical and machine learning models.
• Monitor, measure, support, and report on analytical results to ensure appropriate business recommendations and insights.
• Prepare statistics, dashboards, and information for management to derive business decisions.

Stakeholder Management

• Establish, build, and maintain collaborative working relationships with relevant internal stakeholders.
  Build and maintain positive and value-adding relationships with relevant internal/external stakeholders.
• Scan the environment to ensure a clear understanding of stakeholder needs. 
• Proactively interact with stakeholders to determine their needs and deliver on them accordingly.
• Engage with both internal and external stakeholders to identify and evaluate performance barriers to continuously improve service delivery.
• Work in collaboration with senior data scientist and lead data scientist, business intelligence and data governance to ensure timeous delivery of the work.
• Establish and maintain relations with recognized professional bodies within their own professional sphere.
• Manage service level agreements (SLAs).

People Management

• Manage own and team performance to drive productivity.
• Motivate, coach and mentor staff to ensure maximum productivity and development of the staff to their full potential.Participate and / or take lead in the business unit transformation and culture plans.
• Review the work of peers assisting in the execution of work.
• Create development plans with staff to ensure alignment to latest technology trends.
• Provide support to the management team with regard to centre management and other people-related tasks.

Financial management and Operational Management

• Contribute to the compilation of centre budget, and manage project expenditure related to functional area.
• Ensure compliance with AGSA policies and procedures.
• Ensure compliance with internal processes and procedures.
• Manage supply chain processes within scope of work.

Other responsibilities

• Perform and/or manage other projects, tasks, and assignments not stipulated on the Job description as and when required.

Minimum requirements

Formal Education

• Minimum Bachelor’s degree in quantitative management (decision sciences) or ComputerScience/Statistics/Applied Statistics/Applied Mathematics
• Honours will be advantageous

Preferable certifications:

• Data science,
• Power BI,
• SQL Server(MCTS,MCITP,
• Microsoft Certification

Experience/Requirements

• Minimum 8 years of related experience working on data exploration and visualization tools.
• Strong programming skills (SQL essential, python and/or R highly desirable, Spark, Java, MDX, DMX).
• Experience with common data science toolkits such as R, Hadoop, SAS, Excel and PowerBI.
• Machine learning/ Artificial Intelligence and Statistical algorithm development.
• Experience and exposure to cloud solutions.
• Working with large volumes of structured and unstructured data and leveraging them to build artificial intelligence (AI)/machine learning (ML) and predictive modelling (PM) solutions through end-to-end automated data pipelines.
• Experience in developing data mining techniques and models across various algorithm types, understanding use case applicability.
• Machine learning operations (MLOps) for AI/ML model deployment and monitoring/enhancements for standalone solutions or as part of a larger product

go to method of application »

Apply by: 14 October 2026

Job description

Strategic Function

• Identify areas for improvement and develop strategies to enhance business processes. 
• Optimisation of business processes to enable achievement and alignment with the strategic goals or objectives.
• Support the implementation of the business unit "Balanced Scorecard” (BSC) initiatives.

Product Management

• Analyse current business processes, systems, and digital workflows to identify inefficiencies, risks, automation opportunities, and process improvement initiatives
• Develop, maintain, and optimise AS-IS and TO-BE process models using approved process management and transformation methodologies and tools
• Define future-state processes aligned to business requirements, digital transformation objectives, operational efficiency targets, and automation opportunities
• Design and maintain end-to-end enterprise process maps that support organisational alignment, integration, and standardisation
• Define and model business architecture elements, including capabilities, processes, systems, data, and organisational objectives
• Develop and maintain enterprise business capability maps and capability maturity assessments
• Establish, maintain, and enforce enterprise process management standards, governance frameworks, methodologies, and naming conventions
• Maintain the enterprise process repository, ensuring all process documentation remains current, accurate, and compliant with governance requirements
• Document and maintain policies, procedures, standard operating procedures (SOPs), digital workflows, and knowledge assets to support operational consistency and compliance
• Facilitate process ownership, accountability, and governance across business units
• Monitor compliance with approved process standards and governance requirements
• Identify, assess, and prioritise process optimisation, digital transformation, and automation opportunities across the organisation
• Diagnose operational challenges and design innovative, technology-enabled solutions using process excellence and continuous improvement methodologies
• Support improvement initiatives through requirements elicitation, process analysis, solution design, testing, implementation, and post-implementation reviews
• Identify manual processes and forms suitable for digitisation and workflow automation
• Act as a subject matter expert in business process management, process optimisation, automation, and digital transformation
• Conduct process maturity assessments and define target maturity levels aligned with organisational objectives
• Monitor, measure, and report on process maturity, automation levels, process-to-procedure linkage, and digital transformation progress
• Define, maintain, and monitor process performance indicators (KPIs), operational metrics, baselines, and performance targets
• Analyse process performance trends and recommend corrective actions to improve efficiency, effectiveness, and value delivery
• Track, measure, and report realised benefits from process improvement, optimisation, and digital transformation initiatives
• Identify, assess, prioritise, and communicate process-related risks, control gaps, and operational impacts to relevant stakeholders
• Conduct quality assurance reviews of business processes and digital workflows to identify improvement and optimisation opportunities 
• Develop and maintain process performance dashboards, analytics, and management reports to support informed decision-making
• Prepare and communicate reports on process performance, maturity, transformation initiatives, risks, and improvement outcomes to stakeholders and leadership
• Evaluate business process improvement solutions, digital platforms, workflow technologies, and automation tools to support organisational objectives
• Assess business value, operational impact, efficiency gains, and return on investment (ROI) of proposed and implemented solutions
• Support the selection, testing, validation, implementation, and adoption of process and technology solutions
• Conduct post-implementation reviews to assess effectiveness, sustainability, user adoption, and achievement of expected benefits

Stakeholder Management

• Prepare and present process optimisation, digital transformation, performance, and risk reports to stakeholders and governance forums 
• Collaborate with business and technology stakeholders to deliver sustainable process improvements and digital transformation outcomes
• Maintain awareness of emerging process engineering, business transformation, and automation best practices to drive innovation and continuous improvement
• Assist business owners to document, standardise, and benchmark policies, procedures, and digital operating practices against global industry standards
• Build and maintain effective relationships with internal and external stakeholders to support process improvement, digital transformation, and service delivery objectives
• Engage stakeholders to understand business needs, identify performance challenges, and drive continuous improvement initiatives
• Conduct stakeholder impact assessments and communicate process, operational, and transformation risks to relevant stakeholders
• Facilitate stakeholder engagement sessions, workshops, and communications to secure alignment, buy-in, and adoption of new processes and digital solutions
• Support business readiness, change management, and user adoption activities to ensure the successful implementation of process and technology changes
• Manage and monitor service level agreements (SLAs) to ensure service performance standards are achieved
• Maintain relationships with relevant professional bodies and industry networks to promote best practices, knowledge sharing, and continuous professional development
• Engage and collaborate with business stakeholders to standardise, improve, and transform business processes
• Present process improvement recommendations, transformation roadmaps, and performance insights for review and decision-making
• Remain informed on emerging business process management practices, digital transformation trends, automation technologies, and industry best practices to drive continuous improvement

People Management

• Participate in the BU’s transformation, culture, and diversity and employment equity initiatives
• Commit to continuous learning and advancing of one’s skills to remain abreast with industry trends

Financial Management

• Contribute to the compilation of centre budget and manage project expenditure related to functional area
• Ensure compliance to the organisation’s governance processes, policies and processes
• Manage supply chain processes within own functional area

Other Responsibilities

• Perform and/or manage other projects, tasks and assignments delegated by the Senior Manager not stipulated in the role profile description as and when required

Minimum requirements

Formal Education 

• This position requires a minimum qualification of bachelor’s degree (NQF Level 7) in Computer Science, Information Systems, Information Technology, Engineering, or a related field, supporting foundational knowledge in digital transformation, systems thinking, data, and technology enablement.

Added Advantage:

• TOGAF certification (enterprise architecture), process mapping certification, and/or Business Analysis certifications (e.g., AAC, CBAP, CBDA, CCA, CCBA, CPOA, ECBA), supporting competencies in enterprise architecture, business process management, requirements analysis, and digital transformation delivery.

Experience

• Minimum of 5-7 years of related experience in business process mapping, business analysis, and/or digital transformation. Experience in process improvement, automation, and optimisation methodologies supporting digital transformation, including Six Sigma, Total Quality Management (TQM), Lean, Continuous Improvement (Kaizen), Plan-Do-Check-Act (PDCA), Root Cause Analysis (5 Whys), and Business Process Management (BPM), applied within digital, data, and technology-enabled environments will be an added advantage.