Sales Administrator (ISP) (DBN) - Umhlanga at BET Software

We Want You:

• BET Software is on the hunt for a Sales Administrator for Hollywood Connect – South Africa’s newest Internet Service Provider. The successful All-Star will assist the dynamic Team at Hollywood Connect, and will play a critical role in supporting the sales channels by managing potential customer queries on our fiber-to-the-home service offering.

You Bring:

• A relevant degree or diploma in Business Administration or a related field.
• Excellent organisational and time management skills, with the ability to handle multiple tasks simultaneously.
• Strong attention to detail and accuracy in processing and managing administrative tasks.
• Outstanding communication and interpersonal skills to interact effectively with customers and internal Team Members and stakeholders.
• The ability to work under strict deadlines.
• Sales-oriented with strong analytical and time management skills.
• Familiarity with sales reports and sales records.
• High proficiency with Microsoft Office products especially Outlook, PowerPoint, Word and Excel.
• The ability to adapt to a fast-paced and dynamic work environment, demonstrating flexibility and a positive attitude.
• Previous experience in the sales/administration environment (advantageous).
• Hands-on experience with CRM software (advantageous).

What You’ll Do:

• Collaborate with the Sales Team to assist with lead management, sales enquiries, and sales-related documentation.
• Help maintain customer databases and prepare reports via the system (this will be done via our digital and telephonic channels).
• Efficiently process customer orders for internet services, ensuring accuracy and timely execution.
• Coordinate with various departments to facilitate smooth service provisioning, installations, and activations.
• Develop a strong understanding of our internet service offerings, pricing plans, and promotions to effectively communicate the benefits to customers and address their enquiries.
• Maintain organised sales records and documentation, including customer contracts, agreements, and communications.
• Ensure compliance with company policies and industry regulations.

Closing Date 15 September 2023