Sales Administrator at Unique Personnel

Job Description    
Key Responsibilities:

• Create quotes and send to customers. 
• Follow up on outstanding quotes and provide constant feedback to the applicable sales person. 
• Drive the sales order process in terms of: 
• Creating sales orders. 
• Constantly following up purchase orders that need to be created with the procurement department. 
• Once inventory items have been received, invoices and delivery notes to be generated. 
• Constantly following up with the distribution department on parts that need to be delivered/collected. 
• Answer telephone calls for sales department and distribute calls to correct sales person. 
• Distribute incoming sales enquiries on the helpdesk (email) to the correct sales person. 
• Provide strong customer service to customers which includes but is not limited to: 
• Providing feedback on status of order. 
• Resolve any issues that may arise in respect of incorrect deliveries. 
• Resolve any issues that may arise in respect of any return of goods
• Provide routine assistance in the administration of the sales department which include but is not limited to: 
• Maintaining records, reports and files. 
• Preparing and analyzing reports. 
• Using computers to enter, access or retrieve data.

Inherent Requirements    
Requirements:

• Matric
• Basic mathematic skills. 
• Computer Skills. 
• Write and distribute emails. 
• Excel knowledge (Basic formulas and formatting). 
• Formulas must include sum, average and basic calculative functions (+, -, x, ÷). 
• Formatting must include decimal, currency and visual changes. 
• Word knowledge (numbering, bulleting, headers, footers, etc). 
• Experience with an accounting package, specifically Pastel Evolution, is preferred.