Established in 1970, Unique Personnel Recruitment Agency has consistently delivered a friendly and professional employment service for more than 35 years of operational excellence. Our main focus has traditionally been in Gauteng, South Africa, but since the implementation of new innovations we now recruit nationally and globally. As a result it's not surpri...
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To provide an efficient sales coordination service to Production, Sales and directly to the Client.
Orders, contracts and confirmations of delivery dates are confirmed and compared with the original quotation; customer is communicated with accordingly
Compile tenders
Liaise with legal, technical and commercial teams to prepare tender External and internal customer orders and queries are managed to ensure that expediting is in accordance with set standards
Import permits are expedited and obtained from the customer when necessary
Order acknowledgement within delivery date and new jobs are created as and when required
All invoices are received and process followed to ensure successful close of specific job
Correct drawings are provided to supplier when required and supplier liaison as and when required
All customer e-mail and telephonic queries are investigated and responded upon as soon as all relevant information is obtained Open Order report is completed and sent to the direct report fortnightly
All Customer Complaints as well as progress on resolution of those are communicated to the Manager as well as the relevant Sales personnel
Commercial queries are dealt with as required
All paperwork is completed accurately and approval is received, all information pertaining to the RFQ, the quote and the order are captured as soon as received on the Quote/Job
All orders from the client are sent to the relevant department on the same day along with the original quotation
Critical orders are handled urgently by following the correct channels within the Division and all order delays are investigated and communicated to the customer as soon as they are raised (LDN and LO)
Inherent Requirements
Grade 12
Attention to detail, quality orientated, follows up, problem solver, customer focused, good communication, planning and organising skills • At least 5 years administration experience in sales administration specifically working the tenders
Proficient in MS Office Suite (MS Word, MS Excel and MS Outlook), JDE will be advantageous
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