Sales Administrator at Yoyo

Job Description

Responsibilities

• Assisting sales team members with all necessary tasks related to lead handling and establishing client communication.

• Organising and managing lead accounts on our CRM system to ensure effective and efficient lead handling.

• Interact with Yoyo customers and third parties in a professional manner.

• Liaising with our field staff for project updates to provide accurate and live information on our programs and program development, and ensuring this information is updated in canned responses.

• Ad hoc day to day duties within the sales team.

• Consistently live out, act, work and exhibit behaviours aligned to and congruent with company values.

Knowledge, Skills & Aptitudes

• 1-3 years of relevant work experience

• Exceptionally organised and detail-oriented, with excellent multi-tasking and administrative skills

• Technically proficient with CRM systems

• Exceptional phone etiquette 

• Excellent written business communication skills

• Ability to manage competing timelines and priorities

• Hard worker and self-motivated

• Strong problem solving skills and attention to detail

• Able to work in a fast paced and challenging environment

• Adaptability, creativity and innovation, initiative, resilience, consideration, strategic, analytical and intuitive

Additional Information

Company Values:

• Be extremely customer centric: In everything we do, serve and delight our customers, using data to continuously improve.

• Be a passionate team player: Spiral up, be positive, bring momentum, and energy to those around you, leave ego at the door and be teachable.

• Be an owner: Be accountable and take responsibility. Find solutions, learn from your mistakes and own tasks to completion.

• Be world-class at speed: Delivering world leading solutions that delight our clients and customers.

• Be curious and creative: Constantly innovating, exploring, learning, stretching ourselves, pushing the boundaries and thinking out of the box.