Santam Limited is the largest short-term insurer in South Africa, with a market share in excess of 22%, providing short-term insurance products through broker networks and direct sales channels. The company was established in 1918 and offers personal, commercial, and corporate insurance solutions. Santam is a subsidiary of Sanlam Limited and has been listed ...
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The successful candidates will offer world class products and services to clients, whilst achieving sales targets in an inbound and outbound call centre environment.
KEY RESPONSIBILITIES
Meeting sales targets
Quality (Compliance with all relevant internal and external rules e.g. TCF, CPA and internal Sales processes)
Offering outstanding customer experience
Strict adherence to scheduling
QUALIFICATIONS AND EXPERIENCE
Matric/ Grade 12
RE Certificate (advantageous)
Minimum 30 Personal Lines Short-term Insurance credits (advantageous)
Minimum 2 years’ experience within a sales inbound/outbound call.
Fluent in English and one other official language.
Compliance with FAIS Fit and Proper criteria i.e. minimum experience and competency requirements, which can be obtained while working under supervision.
Be available to work shifts as well as overtime.
Solid sales track record.
Knowledge of short-term insurance processes, procedures and business rules advantageous.
Clean track record in terms of adherence to quality standards and compliance.
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