Sales Associate at Pick n Pay Stores Limited

• To provide first class customer service in timely ,friendly and knowledgeable manner via face to face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefit of purchasers

Minimum Requirements

• Matric (Grade 12)
• Minimum of 2 – 3 years’ sales experience
• The incumbent may also be expected to perform other duties as assigned from time to time.
• This position will require transferability between stores.
• Preference will be given to applicants in similar positions

Competencies

• Customer orientated
• Proven track recording of over achieving sales targets
• Working knowledge of customer and market dynamic and requirements
• Basic understanding of sales principles and customer service practices
• Solid communication and interpersonal skills
• Ability to work under pressure consistently
• Learning agility
• Basic Mathematical skills
• Willingness to work shifts as required

​​​​​​​Key Responsibilities

• Actively seek and engage customer prospects in the store to maximise sales potential
• Provide assistance and information on product features to meet sales target
• Adhere and achieve department’s sales targets on a daily, weekly, monthly, bi-annual and annual basis
• Identify sales opportunities and prepare sales action plans and schedules to meet specific targets
• Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers
• Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers
• Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires
• Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily met
• Collaborate  with co-workers to ensure proper customer service is delivered
• Identify and expedite the resolution of customer concerns to maximise satisfaction
• Prepare paperwork to activate and maintain contract services
• Analyse sales reports and interpret information to assist in putting together sales action plans

End Date: September 23, 2025