Pick n Pay Stores Limited, through its subsidiaries and associates, operates in the retail sector on the African continent.
Pick n Pay is the quintessential family store focused on the customer. Since 1967 when consumer champion Raymond Ackerman purchased the first few stores, the Ackerman family’s vision has grown and expanded to now encompass stores in ...
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- This role is accountable for end-to-end regional talent management, with a strong focus on building sustainable workforce plans, partnering with regional institutions to source talent, developing internal talent pipelines, and optimising the ROI on talent acquisition.
- The Regional Talent Manager serves as the strategic workforce partner for the region, integrating external market intelligence with internal capability needs to ensure business continuity and future-fit talent.
- Bachelor’s degree in Human Resources, Organisational Development, or related field.
- Postgraduate qualification in HR, Talent Management, or Workforce Planning is preferred.
- 5–7 years’ experience in full-cycle recruitment, with a strong focus on operational or customer-facing roles.
- Experience within a retail, FMCG, or service-oriented environment is essential.
- Proven success in delivering recruitment outcomes in decentralised or multi-site environments.
- Bachelor's degree in Human Resources or related discipline (or equivalent experience).
- Experience in high volume recruitment would be an advantage
Competencies
- Strategic Ability – applies regional insights to influence hiring direction and workforce planning.
- Business Insight – understands local operations and tailors acquisition strategies accordingly.
- Practical Execution Management – able to plan and execute hiring at pace across multiple roles.
- Innovative and Creative Mindset – uses modern sourcing tools and unconventional channels where needed.
- Motivating People – energizes hiring managers to act with urgency and inclusivity.
- Organisational Agility – navigates complexity between central and regional priorities with ease.
- Modelling the Values – demonstrates integrity, service and care in all talent interactions.
Key Responsibilities
Strategic Workforce Planning & Regional Intelligence
- Partner with PBP Lead and Heads of Retail / General Managers to define regional workforce and succession planning needs aligned to store formats, growth, and attrition risks.
- Use labour market insights to forecast talent demand, proactively addressing skills gaps.
- Lead workforce segmentation and talent forecasting models to align headcount with financial and operational targets.
Regional Talent Sourcing & Partnerships
- Establish and maintain strong partnerships with regional schools, universities, TVET colleges, NGOs, government departments and workforce development agencies.
- Design regional talent attraction strategies that leverage external partnerships, internship/graduate programs, and community upliftment pipelines.
- Represent the company at regional career days, advisory boards, and industry forums to position Pick n Pay as an employer of choice.
Internal Bench Strength & Pipeline Development
- Identify scarce and critical roles, specific to the region.
- Collaborate with L&D and Operations to build internal talent benches for critical and scarce roles.
- Ensure readiness of talent pipelines aligned to stores, and support office needs in the region.
- Support succession planning processes and enable job mobility across stores and between regions to enhance workforce agility.
- Facilitate cross-functional stretch assignments and redeployment strategies as part of talent retention and growth
Recruitment Execution & Talent Experience
- Lead end-to-end recruitment delivery from job brief to offer acceptance and onboarding.
- Ensure best-in-class candidate and hiring manager experience, with a special focus on diversity, equity, and regional cultural fit.
- Collaborate with People Business Partners to continuously improve the quality of hire.
- Actively contribute to offboarding processes by conducting exit interviews and identifying trends that may inform future hiring or retention strategies.
Talent ROI & Financial Metrics
- Monitor and report on recruitment and pipeline effectiveness: time-to-fill, quality-of-hire, hiring cost vs. budget, and impact on sales productivity.
- Identify areas where talent planning can reduce vacancy lag, shrinkage, or training cost escalation.
- Work with HR analytics to generate regional dashboards for workforce planning and hiring efficiency.
Regional Integration & Practice Leadership
- Act as the bridge between the region and the central Talent Centre of Excellence.
- Implement national initiatives locally while tailoring for regional context and impact.
- Contribute to the design and testing of national employer branding and talent intelligence tools.
Regional Store Engagement & Field Visibility
- Conduct regular store visits across the region to understand frontline realities, strengthen operational partnerships and assess recruitment effectiveness.
- Use insights from the field to continuously tailor sourcing strategies, onboarding support and career pathway messaging for employees.
Closing date: 29 September 2025
go to method of application »
- This role is accountable for end-to-end regional talent management, with a strong focus on building sustainable workforce plans, partnering with regional institutions to source talent, developing internal talent pipelines, and optimising the ROI on talent acquisition.
- The Regional Talent Manager serves as the strategic workforce partner for the region, integrating external market intelligence with internal capability needs to ensure business continuity and future-fit talent.
- Bachelor’s degree in Human Resources, Organisational Development, or related field.
- Postgraduate qualification in HR, Talent Management, or Workforce Planning is preferred.
- 5–7 years’ experience in full-cycle recruitment, with a strong focus on operational or customer-facing roles.
- Experience within a retail, FMCG, or service-oriented environment is essential.
- Proven success in delivering recruitment outcomes in decentralised or multi-site environments.
- Bachelor's degree in Human Resources or related discipline (or equivalent experience).
- Experience in high volume recruitment would be an advantage
Competencies
- Strategic Ability – applies regional insights to influence hiring direction and workforce planning.
- Business Insight – understands local operations and tailors acquisition strategies accordingly.
- Practical Execution Management – able to plan and execute hiring at pace across multiple roles.
- Innovative and Creative Mindset – uses modern sourcing tools and unconventional channels where needed.
- Motivating People – energizes hiring managers to act with urgency and inclusivity.
- Organisational Agility – navigates complexity between central and regional priorities with ease.
- Modelling the Values – demonstrates integrity, service and care in all talent interactions.
Key Responsibilities
Strategic Workforce Planning & Regional Intelligence
- Partner with PBP Lead and Heads of Retail / General Managers to define regional workforce and succession planning needs aligned to store formats, growth, and attrition risks.
- Use labour market insights to forecast talent demand, proactively addressing skills gaps.
- Lead workforce segmentation and talent forecasting models to align headcount with financial and operational targets.
Regional Talent Sourcing & Partnerships
- Establish and maintain strong partnerships with regional schools, universities, TVET colleges, NGOs, government departments and workforce development agencies.
- Design regional talent attraction strategies that leverage external partnerships, internship/graduate programs, and community upliftment pipelines.
- Represent the company at regional career days, advisory boards, and industry forums to position Pick n Pay as an employer of choice.
Internal Bench Strength & Pipeline Development
- Identify scarce and critical roles, specific to the region.
- Collaborate with L&D and Operations to build internal talent benches for critical and scarce roles.
- Ensure readiness of talent pipelines aligned to stores, and support office needs in the region.
- Support succession planning processes and enable job mobility across stores and between regions to enhance workforce agility.
- Facilitate cross-functional stretch assignments and redeployment strategies as part of talent retention and growth
Recruitment Execution & Talent Experience
- Lead end-to-end recruitment delivery from job brief to offer acceptance and onboarding.
- Ensure best-in-class candidate and hiring manager experience, with a special focus on diversity, equity, and regional cultural fit.
- Collaborate with People Business Partners to continuously improve the quality of hire.
- Actively contribute to offboarding processes by conducting exit interviews and identifying trends that may inform future hiring or retention strategies.
Talent ROI & Financial Metrics
- Monitor and report on recruitment and pipeline effectiveness: time-to-fill, quality-of-hire, hiring cost vs. budget, and impact on sales productivity.
- Identify areas where talent planning can reduce vacancy lag, shrinkage, or training cost escalation.
- Work with HR analytics to generate regional dashboards for workforce planning and hiring efficiency.
Regional Integration & Practice Leadership
- Act as the bridge between the region and the central Talent Centre of Excellence.
- Implement national initiatives locally while tailoring for regional context and impact.
- Contribute to the design and testing of national employer branding and talent intelligence tools.
Regional Store Engagement & Field Visibility
- Conduct regular store visits across the region to understand frontline realities, strengthen operational partnerships and assess recruitment effectiveness.
- Use insights from the field to continuously tailor sourcing strategies, onboarding support and career pathway messaging for employees.
Closing date: 29 September 2025
go to method of application »
- To provide first class customer service in timely ,friendly and knowledgeable manner via face to face interaction. Acts as a liaison to customers who are looking to purchase an item. Demonstrates product knowledge for the benefit of purchasers
Minimum Requirements
- Matric (Grade 12)
- Minimum of 2 – 3 years’ sales experience
- The incumbent may also be expected to perform other duties as assigned from time to time.
- This position will require transferability between stores.
- Preference will be given to applicants in similar positions
Competencies
- Customer orientated
- Proven track recording of over achieving sales targets
- Working knowledge of customer and market dynamic and requirements
- Basic understanding of sales principles and customer service practices
- Solid communication and interpersonal skills
- Ability to work under pressure consistently
- Learning agility
- Basic Mathematical skills
- Willingness to work shifts as required
Key Responsibilities
- Actively seek and engage customer prospects in the store to maximise sales potential
- Provide assistance and information on product features to meet sales target
- Adhere and achieve department’s sales targets on a daily, weekly, monthly, bi-annual and annual basis
- Identify sales opportunities and prepare sales action plans and schedules to meet specific targets
- Develop product knowledge and remain knowledgeable on current and new product offering in order to demonstrate the functions to potential customers
- Assist in ensuring that the product presentation area is clean and organised to make the products attractive to customers
- Work with customers to determine their needs; recommend the right product and help customers find products that fits needs and desires
- Liaise with customers and provide management with feedback on customer needs, problems, interests, competitive activities and any potential for new products/services to ensure customer’s needs are satisfactorily met
- Collaborate with co-workers to ensure proper customer service is delivered
- Identify and expedite the resolution of customer concerns to maximise satisfaction
- Prepare paperwork to activate and maintain contract services
- Analyse sales reports and interpret information to assist in putting together sales action plans
End Date: September 23, 2025
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- Store, handle, merchandise and promote all deli products according to laid down standards.
- Grade 10
- Being customer minded by seeing any situation through the eyes of the customer and responding positively
- Display a passion for the product by enjoying to work with and preparing the product, and enthusiastically promoting it
- Display a sense of urgency by constantly striving to complete tasks in the shortest possible time
- Excellent communication skills in listening attentively, responding appropriately and talking in a clear and understandable manner
- Be a team player, co-operating with others and participating to achieve goals
- Develop self by constantly looking for opportunities to improve / grow self.
- Maintain hygiene and cleanliness standards within the area
- Wrap products and operate scale
- Maintain backup areas
Key Responsibilities:
- Prepare and process fruit & veg products.
- Store, handle, merchandise and promote all deli products according to laid down standards.
- Listen to customer requests, provide the required products / services, advise customers on products and services and handle customers in a courteous and businesslike manner.
End Date: September 28, 2025
go to method of application »
- To prepare, bake and finish bakery products, as well as to merchandise and display products according to laid down standards.
- Attention to detail
- Conscientious (by the book)
- Customer minded
- Handle routine work
- Thorough / accurate
- Only Bakers Assistants may apply
- Must have previous Baker's experience (worked in a Bakery as a Baker)
- Know how to bake.
Key Responsibilities
- Merchandise and display products according to laid down standards
- Maintain hygiene, housekeeping and safe working standards (floor and back-up area)
- Adhere to and maintain security procedures
- Operate and clean equipment according to laid down standards
- Maintain equipment e.g. report defective machinery/utensils to the bakery manager
- Complete relevant administration/documentation e.g. production sheet, customer orders etc.
End Date: September 29, 2025
go to method of application »
- To manage resources in order to maximize turnover and minimize shortage. Ensures that standards, processes and policies are adhered to.
Minimum requirements
- Matric/ Grade 12
- Preferably NQF 3 Bakery qualification
- Experience as a Baker / Bakery Supervisor.
- Minimum of 3 years Baker experience
- The incumbent may also be expected to perform other duties as assigned from time to time.
- This position will require transferability between stores.
Competencies
- Achieving results through others
- Plan, organize and follow up on activities and plans
- Adhere to standards and policies
- Customer Orientation
- Communication skills – clearly conveying message and actively listening
- Business mindedness
Key responsibilities
- Merchandising Management
- Conducts regular quality checks on merchandise
- Executes plano guide 100%
- Handles product as per SOP
- Ensures products are produced according to recipe specifications
- Ensures department is ready for trade by store opening time
- Identifies fast selling lines within store, and implications on margin and sales opportunities
- Ensures product is wrapped and packed according to standards
- Ensures sufficient product available for customer demand
- Ensures compliance to hygiene, housekeeping and safe working standards
- Monitors the implementation of all promotional activities – adherence to promotional calendar
- Back up areas are kept clean and clear
- Follows sell by dates, rotates stock as per policy/SOP on sales floor and back up area
- Throughout day ensures department merchandising and cleanliness standards are maintained, keeping waste to a minimum
Food Safety & Hygiene
- Ensures that hygiene and housekeeping standards are maintained
- Ensures stock rotation
- Monitors the adherence to food safety and health and safety standards are maintained
- Manages Non-Conformances via effective corrective action
- Implements cleaning schedules and checks effective cleaning and sanitation
- Recording of Food Safety Daily Checklist
Customer Services Management
- Responds to customer requests
- Answers queries on out of stock - assists with replacement products, explains time to next delivery and issues which may be affecting stock availability
- Ensures department standards are maintained, equipment is manned and in working order
Staff Management
- Communicates critical information to staff
- Set targets and activities – priorities, delegates and communicates
- Handles procedural, policy and legislative non compliance
- Attends monthly regional meetings - take information back to staff - responds to queries on turnover/waste
- Checks and amends Kronos scheduling
- Coaches staff
Administration
- Ensures that all equipment is properly maintained in effective working order
- Ensures that general maintenance standards are met
- Monitors waste, and ensures procedures are adhered to
- Monitors turnover and identifies opportunities for increasing turnover, and identifies and issues or barriers to achieving budgets.
- Ensures all SEL in place - print out and ensure all products have SEL current and legible by customer
Systems
- Gap scanning out of stocks
- Identifies, counts, and records out of stocks & over stocks
- Draws excel report from SAP, communicate addresses stock concerns by completing excel sheet and sending to Demand Planning
- Processes IDTs via SAP
- Actions reduced to clear on SAP as per SOP
- Checks for electronic communications regularly during the working day
- Processes waste
- Ensure PID’s are counted correctly as per the National P & L schedule
Closing date: 29 September 2025
Method of Application
Use the link(s) below to apply on company website.
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