Sales Call Centre Agent (Commission Only) at MWEB

Main Purpose of the Job:

• Present, promote and sell products/services
• Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Job Output:

• Present, promote and sell products/services Perform cost--benefit and needs analysis of existing/potential customers to meet their needs
• Establish, develop and maintain positive business and customer relationships
• Expedite the resolution of customer problems and complaints to maximize satisfaction
• Achieve agreed upon sales targets and outcomes within schedule
• Coordinate sales effort with team members and other departments
• Analyze the territory/market’s potential, track sales and status reports
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback

Requirements

Qualifications & Experience:

• Matric Grade 12
• Clear criminal record
• 2-year sales experience (mandatory)
• Basic computer literacy
• ISP experience advantageous