Sales Consultant- Hippo (KZN) at Telesure Investment Holdings (TIH)

Responsibilities:

• Assist clients with their financial portfolio
• Compliance and Quality Assurance
• Cross selling of all add on products
• Receive inbound calls and pro-actively make outbound calls to customers (relating Hippo.co.za medical insurance offerings) to enable achievement of Key Performance Indicators
• Reviewing existing clients’ policy with the aim of improving their benefits.
• Retaining clients by providing them with feedback on their products.
• Delivering efficient customer service levels through effective call management
• Consultants are responsible for performance in the following Key Responsibility Areas of:
• Roster Adherence
• Daily Sales Targets
• Manage dials and Talk-Time – practically demonstrate effort in work ethic through active dialling engaging with clients.

Requirements    
Required Experience & Skills:

• Proven sales track record
• Excellent verbal command of the English Language
• Strong understand of the sales process and sales techniques
• A strong attention to detail
• Matric / SAQA accredited qualification*
• RE-5 and 120 FAIS Credits (advantageous)
• At least 12 months Sales experience in a Call Centre environment financial/Medical aid Retentions and Upselling services industry.

Closing Date: 29th, April 2022