Sales Consultant - Industrial Technology - Pinetown at Rubicon Energy & Automation

Sales Consultants Responsibilities:

• Integrate and align sales plans for assigned customers
• Prepare action plans for effective search of sales leads and prospects within assigned sales regions
• Develop profitable and sustainable sales growth through engagement with current and potential customers within the assigned sales region
• Perform B2B sales activities
• Strive to meet and exceed sales goals as assigned by the Division Head of Industrial Automation
• Schedule regular, in-person customer meetings (set targets to be met),
• Establish and maintain productive, long term professional relationships with decision-makers at customer organizations and create action plans for follow-up; Key accounts could require monthly/weekly visits
• Close and grow sales through professional communication and interaction with current and potential customers and provide exemplary customer service throughout the sales cycle
• Collect and maintain information on the accounts, organization, budget, and preferences of current and potential customers; Be well versed in the customer’s problems and goals
• Manage and interpret customer requirements – speaking with clients to understand, anticipate, and meet their needs.
• Maintain high customer satisfaction ratings that meet company standards
• Support customers with technical advice
• Create and maintain account plans for assigned customers and value opportunities
• Communicate sales or service opportunities and customer concerns or suggestions
• Identify, investigate, track and resolve customer concerns or complaints, identify trends, implement solutions, and recommend a course of action on how to alleviate these in the future
• Coordinate sales team to provide exemplary service to customers and work closely with other company departments to prevent and resolve issues in project designs, stores, or logistics
• Research sources for developing prospective customers for information to determine their potential
• Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively
• Maintain records of customer communications and contact information as required through the relevant internal platforms (e.g. HubSpot; NetSuite)
• Prepare Quotes
• Attend and participate in trade shows, conferences, and other marketing events
• Maintain awareness of pertinent client information, payment performance; communicate and client information that may affect company decisions to appropriate departments as needed
• Communicate market requirements and market data with sales teams and managers
• In our environment, an excellent sales advisor is energetic and outgoing with excellent interpersonal skills. Our ideal candidates are able to acquire a thorough knowledge of the company’s products and pass that knowledge to customers with great enthusiasm and confidence.
• The goal is to facilitate sales and ongoing sales relationships to drive sustainable growth.

Role requirements are:

Essential:

• At Minimum a Matric/NQF4 equivalent
• Engineering Qualification is highly advantageous
• Proven track record of 3-5 yrs as an External Sales Consultant in the relevant sector
• Effective verbal and written communication skills
• Own vehicle and valid driver's licence

Preferred:

• Engineering technical background an advantage