Sales Consultant - Medical aid at Telesure Investment Holdings (TIH)

Introduction    

• Inbound or outbound sales based on leads and campaigns.
• Initiate the customer relationship and meet various KPIs. Connect with the customer, conduct needs analysis and offer the customer solutions.
• Need a solid knowledge of products, their characteristics and benefits, the market as well as focus on revenue growth of the Hippo brand.

Specification    
Sales Opportunities Creation

• Identify potential customers by obtaining information, and recommendations from multi-media call to action and affiliate campaigns as well as inbound functionality.
• Explore cross sell and referral opportunities.

Customer Needs Clarification

• Set clear objectives for each sales call; use standard materials to make a presentation to the customer; and ask relevant questions to assist in decision making and to identify and respond to areas requiring further information or explanation.

Customer Relationships Development

• Make calls (by telephone or in person) and maintain inbound responsiveness to develop new customer relationships and maintain existing ones.

Requirements    
General Education

• Matric /Grade 12 or SAQA Accredited Equivalent (Essential);
• FAIS recognized qualification (Advantageous); Regulatory Exam 5 (Advantageous)

General Experience

• 1 year or more in a contact centre sales environment (Essential)

Job Closing Date: 13th, May 2022