Sales Consultant at Reflex Solutions

We are an IT infrastructure company based in Rosebank, seeking a Sales Consultant to join our dynamic and driven Sales Team. The ideal candidate must have New Business Development (Hunter Experience) within the ICT/ISP/Telecomms Industry.

Duties and responsibilities

• Analyzing the client’s situation and business requirements
• Taking ownership of a range of accounts within an allocated territory and portfolio, by passionately advocating the client expectations, whilst keeping sight of the need to increase revenue and improve margins
• Identify the root causes of the problems the client's buyers must address
• Spend time discovering which individuals have the budget authority to solve specific problems, and then establishing a buying vision for what clients must do to address those problems
• Help clients understand the high-level requirements to address a problem, while also offering a prescriptive approach or road map to follow
• Have a deliberate communication plan, provide regular check-ins with the primary point of contact, and have an established process for getting buy-in from all stakeholders
• Serve as a single point of contact for Reflex Solution's information flow with their clients/stakeholders
• Sales Consultants need to assess, surface, and mitigate buyer-centric risks that could prove detrimental to the buyer’s credibility or could derail an initiative altogether
• Updating CRM:
  • Sites
  • Contacts
  • VIP list
  • Accounting details
  • After Hours Escalation
• Ensure all billing is updated and monitored
• Responsible for updating the pipeline weekly
• Ensure all contracts and proposal are stored and uploaded to SharePoint
• Ensure all proposals are current and up to date
• Track contracts that are up for renewal
• Apply all applicate increase to services
• Complete adherence and adoption of the various frameworks which contributes to the overall sales strategy
• Create and maintain accurate sales opportunity pipeline with a 90- day forecast maintained on system
• Ensure all closed deals are captured correctly and taken to 90% for accrual within the same month
• 100% attainment of net new target
• Ensure cancellations are processed within 24 hours of receipt
• Escalations to be handled efficiently and communications to be regular to all stakeholders
• Effectively manage client expectations to prevent executive escalations
• All client phone calls to be returned same business day
• Take ultimate ownership of all documents, presentations and workshops delivered/presented to clients/stakeholders
• Compile an outcome driven agenda for every single internal and external meeting followed up with timeous distribution of minutes and or sponsor letters

Minimum Requirements

• Matric or relevant certification
• Bachelor’s Degree or equivalent certification
• Technical certifications (advantage)
• Sales or Marketing experience beneficial
• Ability to articulate a deliberate course of action to a variety of stakeholders across departments and altitude levels
• Ability to share specific examples that paint a picture for all stakeholders
• Ability to share relevant industry and domain examples and provide proof their recommended approach works to make progress towards solving problems
• Ability to explain solutions without using jargon or technical speak
• Ability to foresee possible risks from the client’s point of view and, ideally, help the client avoid or mitigate any negative instance
• comfortable communicating your recommendation going forward on problem-solving and solution approach to senior executives
• Ability to produce your own thoughtful, relevant, and tailored point of view on a specific problem or issue and back up their point of view with well-informed logic with the relevant stakeholders
• Ability effectively runs sales meetings and phone calls in a way that solicits multiple perspectives and drives consensus towards a path of action
• Be compatible with their organization’s culture, and that the approaches, techniques, and methods the Sales Consultant utilizes are productive and focused on making progress