Sales Coordinator at MORE Family Collection

KEY FOCUS AREAS

• To provide administrative support to the Group Sales & Reservations Manager.
• The Sales Co-ordinator performs various admin related tasks and provide additional support to the Sales Team when required.
• STO contract distribution.
• Leads on STO requests – send initial email, then work with Sales Executive, Account Manager and Reservations Consultants for rates to be issued and update the system/spreadsheet.
• Negotiating Rates Agreements.
• Prize voucher generation and management.
• Value add document.
• Co-ordinate site inspections – book, update form, send to lodge.
• Coordinate Site Inspection gifts.
• Act as the liaison between sales and marketing and coordinate the sales communication schedule.
• Manage Hubspot – maximise efficiency, liaise with marketing and Hubspot monitor to ensure integrity of the database and implement procedures where needed.
• Keep track of and order Property and Support Office (Joburg and Cape Town) sales collateral stock.
• Sales pack preparation for sales trip and training.
• Group Sales Manager travel arrangements (stats, meeting preparation with sales team).
• Prepare and manage site inspection programs for the Group Sales & Reservations Manager.
• Assistance with Australia market and Group Sales Manager sales related queries and client actions.
• Co-ordinate the resolution of Guest Complaints received by General Manager of Sales.
• Out of office for JHB Sales Team.
• Business Plan Preparation.
• Stand in for the CPT Sales Coordinator when out of office.

REQUIREMENTS, QUALIFICATIONS AND SKILLS

• Grade 12 (essential).
• Diploma in Tourism or Hospitality (advantageous).
• 3-5 years’ experience in a similar role (advantageous).
• MS Office Suite.
• ResRequest (advantageous).
• Hubspot (advantageous).