Sales Development Representative at Merchants Way

• We are looking for a motivated and target-driven Sales Development Representative (SDR) to join our growing team. In this role, you will be responsible for generating new business opportunities and setting qualified appointments for our Account Executives. If you thrive in a fast-paced environment and have a passion for building client relationships, we want to hear from you.

Key Responsibilities

• Proactively identify and qualify potential leads through research, outreach, and inbound lead follow-up
• Build and manage a healthy pipeline of prospective customers
• Engage with potential clients via cold calls, emails, and LinkedIn outreach
• Schedule discovery meetings for the field sales team
• Collaborate with Sales and Marketing to develop and refine lead generation strategies
• Maintain detailed records of all interactions and progress using our CRM system
• Consistently meet or exceed monthly lead generation and activity targets

Qualifications & Experience

• Minimum of 1 year experience in sales, business development, or a similar client-facing role
• Matric certificate or NQF Level 4 qualification (essential)
• Strong verbal and written communication skills
• Excellent organizational and time-management capabilities

Experience with sales tools such as:

• Salesforce
• Sales Navigator
• ZoomInfo
• Gong
• Chili Piper
• A self-motivated attitude, coupled with a desire to learn and grow