Sales Enablement Co-Ordinator at Oxford University Press Southern Africa

(Permanent position)

Oxford University Press is recruiting for a Sales Enablement Coordinator to assist the sales team in Africa with salesforce and other sales technology tools and systems administration, reports, training, and support.

The Sales Enablement Coordinator will report to the Head of Sales Enablement.

This post is based in Goodwood, Cape Town.

Principal Accountabilities:

• Sales technology tools and administration: Assist the Sales team by helping with general Salesforce and other sales technology administration.
• Training: Provide in-person face-to-face and virtual training to the Sales team to use Salesforce and other sales technology effectively in line with specific requests and general business tasks.
• Strategy and problem solving:  Drive continuous improvement of the use of Salesforce and other sales technology by the Sales team in line with sales best practice and processes. Contribute to salesforce and other sales technology future facing changes and improvements.
• Technical support: Ensure that queries for technical support are filtered to the correct teams in GTSD. Ensure that the technical support queries are answered by GTSD in a timely manner. Ensure that the Salesperson understands the technical resolution.
• Daily gratis and docutechs loading and administration: Assist the Sales team with daily gratis and docutech loading and administration.
• Gratis end-to-end administration: Daily samples requests loading. Follow up and returns (courier management and follow up). Creating receipting PO, writing out waybill, packing box and tracking parcel. Raising of nonstock POs for courier parcel when other gratis. Docutech and ad hoc parcel administration tasks
• E-vendor query support and internal communication management.
• General: Assist the Head of Sales Enablement and team with general business critical tasks and periods. 

Requirements

Qualifications and Experience:

• Relevant degree/diploma
• Previous sales support experience
• Salesforce knowledge and experience
• Salestech adept
• Business and Commercial acumen
• Action orientated
• Customer focused
• Well organised
• Collaboration and building peer relationships 

Attributes:

• Display ethical behaviour, support teamwork, communicate effectively, Innovate, and learn
• Sufficient business and commercial acumen
• Action and delivery oriented
• Excellent problem solver
• Highly organized and process driven
• Collaborative
• Innovator
• Passionate
• Positive Attitude
• Openness and adaptability to change
• Attention to detail and analytical
• Skilled with business systems