Sales Engineer, Enterprise at Zscaler

Job Description

Sales Engineer, you and your Regional Sales Managers will be responsible for helping clients transform their network and application access by presenting the Zscaler cloud security solution to prospective customers, creating and delivering demonstrations of the products, gathering customer technical requirements, creating evaluation test plans with customers, and then managing the evaluation process to a successful conclusion.

To accomplish this, the Sales Engineer must have a strong desire to set the vision translating business objectives into enticing and actionable recommendations. The Sales Engineer will act as a trusted advisor to our clients while aiding the customer's transformational journey.

What you can expect from Zscaler during your onboarding process:

Here’s What You Can Expect During Your First 90 Days

Zscaler is committed to your successful onboarding and ongoing professional development.

A new Zscaler Sales Engineer will…

…within 30 Days

• Develop hands-on knowledge and experience with the Zscaler cloud platform
• Be able to deliver a crisp Zscaler demo
• Become familiar with Zscaler’s products and messaging and understand how we do things
• Get connected with peers throughout your region and the rest of the Zscaler organisation to learn and share experience

…within 60 Days

• Have become an expert in Zscaler’s messaging and be able to competently present our proposition to your team
• Be educating customers on Zscaler’s technologies and competitive differentiators
• Start proactively sharing new product information to our Partners and peer members within your assigned territory or region
• Partner with Sales in the identification, qualification, design and sizing of opportunities
• Collaborate with Sales to build and execute Account Plans
• Configure Zscaler technologies to meet customers’ requirements during the sales process

…within 90 Days

• Provide technical thought leadership and advice to customers on how to transform their digital experience leveraging Zscaler architecture
• Assume total ownership of the technical sale and processes
• Independently identify and qualify technical opportunities
• Develop customer champions and maintain trusted advisor relationships with key customer stakeholders
• Independently deliver sales pitches, technical and whiteboard presentations,
• Enable the customer to be self-sufficient following the sale, utilising both internal and external resources, to ensure successful deployments
• Share best practices and developments in Zscaler methodologies both internally and at Partner and Customer events

Qualifications

Successful Sales Engineers at Zscaler possess:

• Demonstrable experience as a Network and/or Security Sales Engineer
• Good understanding of Network topologies and practical experience of working with routing and switching products, including troubleshooting
• Knowledge of enterprise network security technologies including but not limited to: HTTP and web security technologies, proxies, caches, firewalls, SSL/TLS, GRE and IPsec tunnelling, DNS, load balancing, SD-WAN, VPN's, DLP, anti-virus, spam and spyware solutions (Gateway and SaaS), detection of Advanced Threats, malware detonation/sandboxing, kill chain, and analytics.
• Experience in driving successful outcomes of projects in a pre-sales or post-sales context.
• The ability to simplify and clearly communicate complex technical solutions to a non-technical audience including experience giving presentations and demos for prospects, Partners and Customers which could include Executives, Architects or Operators
• Strong problem-solving skills, ability to analyse complex multivariate problems and use a systematic approach to gain quick resolution,
• Persistence, dedication and curiosity – key skills to enable you to drive opportunities to closure
• The desire to continuously learn and stay ahead of industry trends and competitive solutions, products, and services
• The ability to work independently and as part of a team