Sales Engineer - Key Accounts at Henkel

About this Position

• Responsible for developing and managing strategic partnerships with key accounts to drive profitable growth 

What you´ll do

• Support SBU/ sub-segments by executing on-site customer- facing technical activities(and training) for existing and new business with-in defined territory, as well as supporting customer/ market application and engineering projects.
• Execute local and export sales plans (short, mid, long term) in line with SBU strategy to maintain and develop existing/ acquire new customers. Execute customer roadmap and manages respective CRM tools (ACE) growth opportunities
• Executes pricing actions
• Build and maintain relationships with customers
• Deliver KP OSG and PC % in territory at defined target accounts.
• Provide product recommendations, customized products application, new product applications and troubleshooting for customers. Perform technical visits (meetings, audits, demonstrations, trouble shooting, etc) for customers with documentation in CRM (ACE) tools
• Responsible for product applications, technical training and coaching of field sales force and customers
• Leverage customer feedback to drive optimization in customer service and identify new business opportunities for sales colleagues

What makes you a good fit

• Degree in engineering, business or equivalent
• 1 – 3 years’ experience in sales ( Preferably Industrial Adhesives)
• Industry / Technology specific knowledge – adhesives (Recommended)
• Managing customer relationships
• Managing sales projects (start to completions)
• Customer Research / Prospecting
• Networking/ Identify key role players
• Sales call planning/ value selling/ proposal generation.
• Project Management
• Trouble Shooting
• Product Demonstration
• Analytical thinking / judgement
• Problem solving
• Presentation skills /Communications skills
• Negotiations skills
• Agility
• Relationship Management