Sales Executive - German speaking at AnyVan

What you’ll be doing:

• Helping our customers move home/items as cost effectively and environmentally friendly as possible in Germany
• Manage a pipeline of warm leads, pro-actively contacting our customers via phone and email to understand their needs and find the most effective solution to identify, qualify and complete the sale
• Managing short sales cycles with varying order sizes, building trust based relationships - keeping customer satisfaction front of mind at all times
• Managing quotes and liaising with our transport providers to negotiate the best prices for our customers
• Working to agreed targets that focus on both numbers (revenue generation) and ethics (selling in the right way)
• Having fun and contributing to a positive team vibe. This is a busy role and we know it’s important to create those moments to lighten the mood and have a laugh - the whole team plays their part in supporting each other

Skills and experience we think you’ll need to be successful in the role:

• High fluency in German (as you will be dealing with customers based in Germany) and English (as this is the language we use to communicate with our colleagues)
• Experience working in a fast paced sales environment
• Comfortable spending most of your day speaking on the phone
• Comfortable working to and achieving targets
• Strong emotional intelligence
• Self-motivated, resilient and not phased by change
• Easily adopts change and demonstrates agility and flexibility when direction or priorities shift
• One team mind-set and the ability to develop, high quality, trust-based working relationships and guide customers and transport providers through processes to achieve the best results for the business
• All our contact centre roles are fully based on site so it's essential you can easily commute to Floor 20, The Towers, Hertzog Boulervard, Cape Town, 8001 for work
• We align to UK operating hours and as an international business work to UK timezones, all roles operate on a shift pattern basis around the following in South African Standard Times.
• Apr - Sep, Monday - Friday 9.00am - 10.00pm Saturday - Sunday 10.00am - 7.00pm
• Oct - Mar, Monday -Friday 10.00am - 11.00pm Saturday - Sunday 10.00am -8.00pm