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  • Posted: Jan 22, 2025
    Deadline: Not specified
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    Momentum Metropolitan Holdings, formerly MMI Holdings, is a South African-based financial services group was established on 1 Dec 2010, through the merger of Metropolitan and Momentum. We are specialists in long and short-term insurance, asset management, savings, investments, healthcare administration, health risk management, employee benefits and reward...
    Read more about this company

     

    Sales Learnership_ Cape Town (Wynberg)

    Requirements:

    • Matric or NQF 4 qualification.
    • Successfully completed Mathematics or MathematicalLiteracy with a minimum score of40%.
    • Passed both English and another South African language with aminimum score of 40%.
    • Proficient in using computer systems and applications.
    • Demonstrate a solid understanding of digital tools and technologies

    Duties & Responsibilities

    PROCESS 

    • Participate actively in classroom sessions and practical on-the-job training, aligning tasks with the requirements of the learnership program.
    • Develop a deep understanding ofthe company's products, policies,and procedures, crucial for successful on-the-job training activities.
    • Compile a comprehensive portfolio of evidence, meticulously prepared for submission to SETA.
    • Maintain detailed logbooks forwork-based learning, ensuring a thorough record of practical experiences.
    • Successfully complete formative and summative assessments,achieving the required proficiency level.
    • Demonstrate adeptness inutilising company systems andgrasping operational processes,ensuring efficient workflow.

    CLIENT

    • Foster and nurture relationships with clients, internal, and external stakeholders, cultivating anetwork built on trust and respect.
    • Adhere to service level agreements for clients and stakeholders, managing expectations effectively.
    • Provide recommendations for enhancing client service and ensuring fair treatment,proactively improving service quality.
    • Participate in a culture promoting meaningful relationships,encourage open feedback, and uphold exceptional client service standards.
    • Monitor and enhance turn around times and quality standards,swiftly resolving issues to elevate client service delivery.
    • Drive the achievement of client service delivery goals, aligning with predefined standards for expert advice and service.
    • Manage client queries efficiently,ensuring accurate resolution and utilising feedback to refine client service and operational processes.

    PEOPLE

    • Building strong relationships and fostering positive expectations among colleagues.
    • Continuously enhance expertise in industry-specific knowledge,applying it effectively in specialised areas.
    • Positively influence and support change initiatives.
    • Encourage a culture of innovation,actively developing, sharing, and implementing new ideas within the team.
    • Promote a work-centric mindset,emphasising productivity, service excellence, and quality management.
    • Take ownership of career development, proactively driving personal and professional growth opportunities.
    • Exhibiting the core organisational values consistently.

    FINANCE

    • Identify solutions to enhance cost-effectiveness and operational efficiency, driving financial prudence.
    • Escalate unresolved policy and governance compliance issues,facilitating thorough investigation and resolution.
    • Participate in risk identification processes, communicating recommendations effectively in relevant forums.

    Method of Application

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