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  • Posted: Sep 24, 2021
    Deadline: Not specified
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  • Telesure Investment Holdings (Pty) Ltd (TIH) is the holding company of some of South Africas leading and innovative financial institutions. These financial institutions are licensed to provide financial products and/or services ranging from short-term, long-term and health insurance as well as a comparison and investment platforms. Our origins go back to ...
    Read more about this company

     

    Sales Manager - Value Added Products

    Job Functions    
    Specification    
    To ensure individual contributors are performing against targets, while reviewing their performance and coaching them to do so to assist in achieving the required operational results.

    Operations Management
    Supervise others working within established operational systems.

    Operational Compliance
    Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.

    Customer Relationship Management (CRM) Data

    Enter customer information that has been gathered through research and/or through direct customer contact into the customer relationship management system, to ensure that the organization has quality data to enable effective customer retention and business development activities OR Ensure that team members maintain up-to-date customer relationship management data.

    Customer Service Delivery
    Works independently using comprehensive knowledge and skills while guiding and training others on meeting high customer service standards.

    Planning and Organizing
    Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.
    Requirements    

    • Matric / Grade 12/ SAQA Accredited
    • Equivalent Financial Sector Conduct
    • Authority (FSCA) competency requirements: FAIS recognized qualifications / Regulatory
    • Examinations / Class of Business
    • Certification and / or CPD according to your DOFA (where applicable)

    General Experience

    • Experience in the insurance industry (Over 3 years to 6 years)

    Managerial Experience

    • Experience of general supervision of more junior colleagues (7 to 12 months)

    - Understanding all applications within their specific business units
    Outlook, Dreamtec, IMS, CMS, EMC, Datanet, Apollo, Genex, Qlikview, IEX, Qstory etc. - SQA, Respond, Sage VIP, Sysaid, Office Automation, Smoke (eyerys); L&D (all internal systems) - Powerpoint/excel, EMC, Q manager
     

    Method of Application

    Note: Never pay for any training, certificate, assessment, or testing to the recruiter.

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