Sales Operations Indirect - Lead at Sage

Job Description 

 Manage the Sales Operations process to enable sales admin team productivity

• Proactively identify bottlenecks in the sales/sales operation process and find ways to reduce them to make the operational machine run faster
• Assist with on-boarding new sales reps
• Assisting Product with report on add-on solutions so that they can make better decisions when onboarding new Suppliers
• Provide reporting to OEM Suppliers regarding revenue that was recorded in the current closing month for the record and collection purposes
• Managing business expectations which rolls into multiple divisions and engagement of the business
• Manage and co-ordinate the team and provide support and guidance as well as be the backup for the team
• Will be responsible for billing and all links relating to billing
• Standard Office Admin which is part of our day to day responsibility
• Engaging with Sales Managers and maintain good working relationship and proactively support in addressing issues
• Identify process and training gaps and find solutions on how to close the gaps
• Understand the entire End to End business flow of the product set that you support as SOP is the starting point of a client’s life cycle
• Compile and maintenance of process documentations
• Facilitate cross-skilling of Admin colleagues
• Involvement in product release processes through attending governance meetings
• Expert in excel functionality and capability