Sales Performance & Cost Optimisation Specialist - Homechoice (Southern Suburbs (Cape)) at HomeChoice Holdings Limited

Description

• homechoice is a leading South African homeware retailer. For almost 40 years we’ve helped our customers create beautiful homes they love with an innovative range of quality products they can afford.
• We are seeking a highly motivated and results-driven Performance Analyst & Cost Optimisation Specialist to play a key role in driving sales performance through effective planning, insightful analysis, and proactive cost management. This role will work closely with the Planning and Performance Manager and collaborate with various stakeholders to ensure sales targets are supported by robust plans, performance is accurately measured and analyzed, and costs are effectively managed. If you are a proactive individual with advanced Excel skills, a passion for driving results through data-driven insights, and a strong understanding of sales operations and cost management, we encourage you to apply.

What you will love doing in this role

Sales Performance Management:

• Develop and implement sales performance tracking mechanisms, including daily, weekly, and monthly reports, pipeline analysis, and performance dashboards.
• Actively monitor sales performance against targets, identifying areas for improvement and providing data-driven recommendations to address shortfalls.
• Prepare weekly sales performance reports and lead discussions on performance trends, challenges, and opportunities.
• Collaborate with sales leadership to develop and refine performance improvement initiatives. Provide analytical support for these initiatives.
• Analyze campaign performance and incentives, developing data-backed recommendations for future campaigns.
• Build and maintain sales performance dashboards within the Vena application.

Sales Planning & Analysis:

• Translate sales targets into actionable sales plans, outlining key activities, timelines, and resource allocation in collaboration with sales leadership.
• Provide analytical support and insights for the development of sales plans.
• Proactively identify potential risks and opportunities related to sales plan achievement.
• Document and track changes to the Sales Plan, ensuring all stakeholders are informed.
• Review and validate sales channel targets, providing data-driven recommendations for adjustments as needed based on performance and market conditions.
• Contribute to the development and implementation of checks and balances within the monthly sales planning process.
• Assist in preparing and presenting sales plans to stakeholders.
• Distribute monthly sales plans to stakeholders.
• Develop and maintain sales planning tools and reports within the Vena application.

Cost Management & Optimisation:

• Manage the month-end closing processes for marketing and sales costs, ensuring accuracy and timely reporting. This includes trial balance review, accrual tracking, variance analysis, and procurement follow-up.
• Integrate updated marketing and sales costs into each Sales Plan iteration, ensuring alignment between planning and budget.
• Develop and maintain detailed cost templates for campaigns and channels, actively looking for opportunities to reduce costs.
• Analyze cost performance against budget and forecasts, identifying areas for improvement and implementing cost optimization strategies.
• Prepare monthly actuals reporting, generate insightful variance reports, and proactively investigate and explain deviations.
• Collaborate with finance to ensure accurate financial reporting related to sales and marketing costs.
• Conduct ad-hoc cost analysis and financial modeling as required to support business decisions.

Requirements
What you’ll need to do this role

• Bachelor's degree in a related field (e.g., Business, Finance, Sales, Marketing) preferred.
• In lieu of a degree, a minimum of 7 years of experience in sales operations, performance management, or a related field within a multi-channel retail or contact center environment is required.
• Proven track record of supporting sales performance improvement through analysis and planning.
• Strong experience in sales planning and analysis.
• Solid understanding of cost management principles and practices.
• Advanced proficiency in Excel, including building complex reports, dashboards, and financial models.
• Experience with Vena Planning tool is essential.
• SQL skills are highly desirable.

What we will love about you 

• Strong analytical, problem-solving, and decision-making skills.
• Excellent communication, collaboration, and influencing skills.
• Ability to work effectively1 with diverse stakeholders, including sales, marketing, and finance teams.   
• Highly organized and detail-oriented.
• Proactive and results-oriented approach.

Behaviors we love

• Wow my customer
• Walk in my customers’ shoes
• Deliver on my promises
• Deliver insight-led solutions my customers need
• Treat the business as my own
• Take accountability
• Be curious, creative & explore opportunities
• Do it right & at the right time
• Play as a team
• Be helpful
• Be inclusive
• Find the fun