Sales Representative: FSI at Clover S.A. Proprietary Limited

Job Advert Summary    

• Clover is looking for highly motivated and experienced Sales Representatives to join the sales team. The successful candidates will maximise and catalyse customer recruits within the Food Service Industry (FSI) channel. 

Requirements    

• Grade 12 or equivalent NQF4.
• Code 08 Driver's license.
• Business English: Fluent.

Competencies    

• Administrative capabilities
• Commitment and motivation
• Communicates effectively
• Customer orientated
• Customer Orientation and Customer Focus
• Interpersonal effectiveness
• Lead and drive change for improvement
• Proactive and action orientated
• Solves problems through effective decision making
• Maintains high standards

Duties and Responsibilities    

Increase customer recruitment/onboarding within the Food Service Industry (FSI) Channel.  

• Ensure visits to all appointments made for customer recruits 
• Coordinate the account application process until complete 
• Source new business to develop active buying customer base within the FSI.
• Introduce Clover within the FSI channel to satisfy customers' needs 
• Ensure the minimum of 125 customers are onboarded / recruited on monthly basis for FSI 

Provide and support ongoing excellent service to customers.  

• Develop and maintain excellent customer service 
• Ensure that all customer queries are attended to 
• Ensure that customers are notified on accounts opened 
• Liaise with Regional Sales Manager on all onboarded customers  
• Coordinate the customer hand over process to Regional Sales Manager.  
• Record and report feedback on customers not recruited indicating reasons for rejection 

Provide service to customers through sales processes.  

• Develop and maintain excellent customer relations 
• Support customers with appropriate sales procedures  
• Ensure constant stock availability 
• Minimise stock returns 
• Maintain facings 

Monitor and report on sales volumes and pricing  

• Record and report on sales per outlet and product category  
• Implement negotiated prices 
• Monitor and maintain fridge compliance