Sales Representative -KZN at Woodlands Dairy

Job Description

• Woodlands Dairy is looking for an experienced, motivated, and results-oriented Sales Representative to join our dynamic sales team based in Durban. This role is ideal for an individual who thrives in a fast-paced environment, enjoys building strong customer relations. 

Key Performance Areas:

• Execute monthly call cycles on new and existing customers. 
• Build and maintain strong customer relationships to drive sales growth and achieve targets. 
• Influence customer orders and ensure accurate order placement within pricing guidelines. 
• Conduct regular store visits to manage stock rotation, shelf standards, stock availability, product listings, pricing, and margins. 
• Promote the full Woodlands Dairy product range and maximize product visibility. 
• Manage stock returns, minimize credit notes, and resolve credit claims with relevant stakeholders. 
• Communicate stock shortages and order-related issues promptly. 
• Execute promotions, merchandising, displays, and ensure correct placement of promotional materials. 
• Conduct price surveys, monitor competitor activity, and provide market insights. 
• Identify and develop new business opportunities through prospecting and cold calling. 
• Support stock forecasting and replenishment planning. 
• Maintain effective partnerships with sales agents through joint trade visits, performance reviews, and regular communication. 
• Deliver excellent customer service by resolving queries and conducting customer business reviews. 
• Maintain accurate sales records, reports, and administrative requirements. 
• Monitor stock-on-hand reports, escalate concerns, and attend company meetings. 
• Provide regular feedback on customer needs, market opportunities, and sales performance. 
• Stay informed on products and promotions and submit monthly trade and marketing reports highlighting display achievements.

Minimum Requirements: 

• Grade 12 (Matric); relevant post-matric qualification will be advantageous. 
• Minimum 3 years' sales experience, preferably in the FMCG industry. 
• Valid driver's licence and computer literacy. 
• Strong communication, relationship-building, negotiation, and customer service skills. 
• Excellent planning, organisation, and time management abilities. 
• Results-driven with strong attention to detail and the ability to manage multiple priorities. 
• Able to work independently, collaboratively, and effectively under pressure.