Sales Representative: Parts at Motus Holdings Limited

• The person in this position will be responsible for ensuring Customer Satisfaction and service, maintain and increase customer base, by visiting distributors, fleet owners, trade outlets and shops, to sell parts and accessories

Specific Role Responsibilities    

• Ensure that parts sales budget is achieved through marketing
• Maintain and increase market share within area of responsibility
• Retain existing customers by ensuring Customer Satisfaction
• Adhere to Company Discount Policy
• Communicate market opportunities to management and other departments
• Ensure all customer queries are dealt with efficiently and effectively
• Ensure all customers are introduced to new Policies and promotions
• Maintain regular communication with Parts Manager
• Ensure regular and helpful contact with all customers
• Ensure communication with dealership staff
• Attend to all training courses when required
• Ensure all customer issues are reported and resolved
• Keep accurate schedule of customer visits

Qualifications and Experience    

• A minimum of Grade 12
• Clear Criminal Record
• Computer literacy is essential
• Parts Sales experience of 5 years
• Toyota experience will be an added advantage
• Motor industry experience is essential
• Skills and Personal Attributes    
• Must have excellent verbal communication skill

Policy