Job Opportunities at Motus Holdings Limited

Job Description    
Purpose

• To develop tactical strategy and associated delivery plans related to all functions within a dealership through the sales of vehicles, associated products, aftersales and maximising efficiency and profitability of the dealerships.

Specific Role Responsibilities    
GENERIC JOB OUTPUTS

PROCESS AND GOVERNANCE

• Analyse, interpret, and produce detailed reports explaining trends, discrepancies and inconsistencies.
• Develop a plan for multi practice changes, specify the priorities of delivery plans and resources needed.
• Develop tactical strategy and delivery plans to support multifunctional strategic objectives in conjunction with other business units.
• Implement corporate governance, compliance, integrity and ethics policies in multiple practice areas in order to identify and manage risk liabilities.
• Achieve OEM/Importer targets.
• Adhere to current legal compliance, e.g. FICA regulation, POPI Act and Consumer Protection Act (CPA) and others.
• Apply and utilise systems, resources and products in a manner that contributes to efficient and effective service delivery, optimised quality of services rendered and maximise profitability.
• Apply knowledge of products, techniques and related processes to manage a team`s outputs aligned with key performance indicators.
• Determine, create and track performance criteria and establish an evaluation method using benchmarks to measure and improve area specific operational efficiency.
• Develop and ensure the execution of marketing plans and initiatives, supporting the marketing strategy and organisational objectives.
• Develop and monitor the implementation of business plans, ensuring the effective translation of organizational plans into functional plans and best practice.
• Ensure company's image and reputation are protected at all times.
• Ensure effective usage of CRM and sales activity management systems.
• Ensure standin values of stock are correct in relation to current market conditions.
• Maintain correct inventory levels to achieve and exceed set budget.
• Manage OEM/Importer relationships.

FINANCE

• Contribute to the development of a budget aligned to key market indicators.
• Contribute to the development of functional/dealership budget, develop an aligned department (tactical) budget, monitor effectiveness, report on variances and adjust.
• Contribute to the setting of budgets, minimise expenditure and manage costs and assets effectively.
• Ensure financial results are achieved and exceeded in line with agreed budget.
• Ensure satisfactory audit results are achieved by dealership(s).
• Grow turnover and units volumes while ensuring that this growth improves bottom line.
• Manage all dealership assets.
• Manage networking capital.
• Plan and implement a cycle of constant cost improvements in area of responsibility.

CLIENT/CUSTOMER

• Plan and deliver services that create a culture which aims to exceed customer expectations in all aspects of the business.
• Prepare service delivery excellence plans for internal and external customers and ensure implementation.
• Achieved and exceed OEM/Importer target in alignment with Customer Service Index.
• Advise on and provide support to ensure the effective resolution of customer queries in order to ensure customer satisfaction and retention.
• Develop and ensure implementation of practices, which build service delivery excellence and encourage others to provide exceptional customer service.
• Ensure that the business is evolving to meet changing customer expectations in terms of digital platforms.
• Manage client/customer relationships and data basis (CRM system).

PEOPLE

• Create an engaging, enabling and productive work climate aligned to the employee value proposition.
• Develop and implement change management initiatives.
• Develop and implement people strategies in line with service delivery, performance objectives and budgets.
• Own and live up to company values.
• Actively demonstrate leadership through personal involvement, commitment and dedication in support of organisational values.
• Be a member of relevant company and stakeholder groups and communities, and provide positive contributions.
• Manage workforce planning aligned with talent management strategies, including recruitment, learning and development, performance management, reward and recognition and employee relations to ensure an optimal working environment.
• Reach transformation targets.

Qualifications and Experience    
Minimum Experience

• 5-8 years experience in a similar environment, of which at least 2-3 years supervisory / team lead experience

Minimum Qualification

• Higher Certificates and/or Advanced National (Vocational) Certificates with NQF Level 04

Preferred Qualification

• National Diplomas and Advanced Certificates with NQF Level 06

Minimum Requirements

• Application of Social Media (twitter, linkedin and facebook)

Computer Literacy Business Applications

• Industry legislative compliance/ knowledge.
• Valid driver's license

Skills and Personal Attributes    

• Conflict Management
• Developing Sales
• Legal Compliance
• Negotiation Skills
• Manage personal work priorites and personal development

go to method of application »

Job Description    

• Motus Toyota Bedfordview currently holds vacancy for a Sales Representative: Vehicles in the Used Cars Sales Vehicles Department.
• Reporting to the Manager: Sales, this position will be suited to an individual who have had exposure in selling vehicles and the ability to provide excellent customer service.

Specific Role Responsibilities    

• Customer and sale management.
• Understanding of the compliance governing the motor retail industry would be an advantage.
• Experience in cold calling to develop a client base
• Knowledge of dealership policies and procedures
• Knowledge of competitive motor industry
• Knowledge of complete Toyota SA structures and procedures will be a huge advantage.
• Develop the business to reach set sales targets for the month.
• Drive specific strategies to retain and grow existing customer base.
• Manage customer expectations to ensure effective delivery of service
• Marketing and promotions

Qualifications and Experience    

• A minimum of Grade 12
• Clear Criminal Record
• Valid Driver’s License
• 3 years sales executive experience
• Computer literacy is essential

Skills and Personal Attributes    

• Must have excellent verbal communication skill
• Customer and team orientation
• Proven track record of meeting regular monthly targets on budget and CE

go to method of application »

• The person in this position will be responsible for ensuring Customer Satisfaction and service, maintain and increase customer base, by visiting distributors, fleet owners, trade outlets and shops, to sell parts and accessories

Specific Role Responsibilities    

• Ensure that parts sales budget is achieved through marketing
• Maintain and increase market share within area of responsibility
• Retain existing customers by ensuring Customer Satisfaction
• Adhere to Company Discount Policy
• Communicate market opportunities to management and other departments
• Ensure all customer queries are dealt with efficiently and effectively
• Ensure all customers are introduced to new Policies and promotions
• Maintain regular communication with Parts Manager
• Ensure regular and helpful contact with all customers
• Ensure communication with dealership staff
• Attend to all training courses when required
• Ensure all customer issues are reported and resolved
• Keep accurate schedule of customer visits

Qualifications and Experience    

• A minimum of Grade 12
• Clear Criminal Record
• Computer literacy is essential
• Parts Sales experience of 5 years
• Toyota experience will be an added advantage
• Motor industry experience is essential
• Skills and Personal Attributes    
• Must have excellent verbal communication skill

Policy