Sales Support Specialist (Ground Engaging Tools (GET), Buckets and Fire Suppression) – M1 at Sandvik

The role 

• To focus on the sales and inventory management of the product lines (Ground Engaging Tools (GET), Buckets and Fire Suppression) by being a key interface  between the key internal and external stakeholders. Managing the portfolio with regular updates on competitor activity and progress on the development plan for sustainable growth. Working with the sales teams to develop a sales funnel that will meet or exceed that the sales targets that have been set for the portfolio.

Key Performance Areas

• Be the key contact between regional Sales teams and Divisional Portfolio teams to support portfolio offerings locally. 
• Avail and distribute all relevant portfolio offering information (including offering make up and combinations, technical material, marketing/branding material etc.) to sales teams in a timely way. 
• Support Business Line with strategic business plan and implementation thereof in collaboration with the sales force and the operations team 
• Liaise between sales teams and portfolio teams on any queries related to portfolio offerings 
• Align with regional pricing team to ensure pricing for each offering is within pricing guidelines as part of the quoting process 
• Manage changes and updates to portfolio specifications after initial introduction to Sales Areas 
• Provide training and updates to sales personnel to transfer knowledge and understanding of portfolio offering 
• Manage a team of technicians who specialise in GET, Buckets and Fire Suppression.

Your Profile 

• Bachelors’ Degree or 3-year Diploma (business or commercial) 
• At least 3 years’ experience in a sales or customer service environment 
• 1 -  2 years Supervisory experience
• Knowledge of Aftermarket parts, components and products  
• Business development experience 
• Understanding and knowledge of sales tools and processes
• High level of professionalism, honesty, and integrity
• Attentive to detail
• Ability to positivity influence stakeholders 
• Ability to organize, prioritize and complete multiple tasks under tight time constraints
• Good time management, prioritizing, and organizing skills.
• Flexible, and self-motivated with demonstrated initiative and independence.
• Ability to troubleshoot, identify and initiate solutions.
• Ability to communicate effectively with stakeholders
• Excellent written and verbal communication skills both face-to-face and virtually
• Computer literacy 
• English proficiency
• Valid driver’s licence