Sales Team Leader (Durban / Pinetown / Umlazi) at Measured Ability Group of Companies

QUALIFICATIONS

• Matric and/or Post Matric qualification (Retail Management Qualification)

MINIMUM REQUIREMENTS

• Supervisory/Team leadership experience
• 2 to 3 years’ sales/customer service experience in the Steel Industry
• Proficiency on all MS OFFICE packages, SAGE system and Point of Sale;
• Reports writing skills;
• Steel product knowledge;
• Customer service centric;
• Results driven and customer focused.

KEY RESPONSIBILITY AREAS

1. Drive Profitability

• Development of marketing campaigns and promotional offers to the customers,
• Generating more revenues and increasing the business' profitability.

2. Customer Relationship Management

• Manage & Lead team to build and sustain mutually beneficial relationships.

3. Maximize and Measure Sales Performance

• Grow sales by identifying cross-sell and up-sell opportunities through coaching the team.

4. Build & develop customer centric capability

• Continuously improve processes and the customer experience.

5. Stock management and control

• Ensure the shop is properly stocked and all relevant line items in stock.

6. Leading the Team

• Coach team members on achieving goals and developing necessary skills that get results.