Salvage Clerk at Santam Insurance

ROLE PURPOSE

• The purpose of this role is to ensure the safe and responsible sale and/or disposal of an asset (motor and non-motor) once it is deemed a write-off or uneconomical to repair, by the assessor. This must be done in adherence with the SAIA code of conduct. The role exists to have full control, visibility, and management of all of Santam’s salvage inventory. This is in excess of R800 million worth of potential revenue that directly improves Santam’s bottom line. The value this role contributes is that it controls, manages and has line of sight of all of Santam’s salvage stock on the move, ultimately ensuring that the vehicle is auction ready and income is generated and money banked (end-to-end process). 

KEY RESPONSIBILITIES
Billing / Invoicing: 

• Monthly project invoicing and reconciliations
• Debtors processing
• Invoicing and statement preparation
• Accurate interpretation of debtors age analysis
• Knowledge of unapplied (Ensure that all Unallocated receipts have been allocated on a weekly basis)
• Basic credit control principles
• Supporting and update supplier information.
• Supplier reconciliations
• Ensure that all remittances are requested from all customers to have the receipts allocated accordingly
• Drive vehicle allocation against turnaround times 
• Knowledge of credit notes

 Financial Administration: 

• Track the vehicle payments.

Account payable:

• Receiving, verifying, and entering invoices into the accounting system.
• Preparing and processing payments to vendors.
• Maintaining relationships with vendors, addressing any discrepancies or issues with invoices or payments, and responding to vendor inquiries.
• Regularly reconciling accounts payable transactions to ensure that the ledger is accurate and up to date.
• Maintaining organized records of payments, and correspondence for audit purposes.
• Ensure that all payments are made in compliance with company policies, contracts, and relevant laws or regulations.
• Accurate interpretation of open order age analysis
• Reconciliation
• Knowledge of credit notes

Query Handling: 

• Liaising with internal and external (SMD, Auction Nation) stakeholders
• Handle queries from stakeholders
• Adherence of SOP and SLA
• Ensures client satisfaction and targets are met
• Escalate complaints to the relevant Team Managers or Departments.