SAP Support Analyst - Libertas at Distell

Purpose Of The Position

• This key position will be responsible for the maintenance, support and administration of the following environments: QM, PM, WM. It will also require daily monitoring of failed integration points from other systems (iDocs).

Key performance areas would include, but are not limited to:

• Application support for calls logged in line with procedures and Service Level Agreements.
• Identify and report recurring system problems
• Assess training needs in liaison with the IT Training Manager
• Conduct end-user training on an ad hoc basis
• After hour user support

The Successful Candidate Must Have The Following Experience/skills

• Minimum grade 12 Certificate
• Have an energetic drive to provide support to end users in this area
• Experience as a super-user in SAP operational modules(MM, QM and PP)
• SAP ERP knowledge essential
• Good communication skills, both written and oral
• Analytical skills with attention to detail
• Ability to transfer knowledge to users
• Ability to conduct adhoc formal training sessions for end users
• Previous experience in delivering of training would be advantageous
• Team player
• Very good analytical skills.
• Excellent written and oral communication skills.
• Ability to work under pressure
• Valid driver’s licence and willingness to travel

Reference number: 17081

Closing Date: 08 September 2020