SATIC PwC Lean Six Sigma Manager at PwC South Africa

As a Process Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. SATIC PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self-awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behaviour to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Responsibilities of role

• Conduct process mapping and reengineering activities to identify areas for improvement and develop streamlined processes.
• Lead and manage process improvement projects, utilising Lean Six Sigma methodologies to identify and eliminate waste, reduce defects, and improve overall efficiency.
• Collaborate with cross-functional teams to implement process changes and ensure successful adoption.
• Experience in understanding and improving controls in a process to ensure quality.
• Provide guidance and support to project teams, ensuring adherence to Lean Six Sigma principles and methodologies.
• Collaborate with clients to understand their business needs and develop tailored solutions to drive transformation and achieve desired outcomes.
• Utilise industry knowledge and experience in Insurance or financial services to provide insights and recommendations for process improvement initiatives.

Experience required

• Strong knowledge and understanding of Lean Six Sigma principles and methodologies.
• Experience working with clients and driving transformation initiatives.
• Industry experience in Insurance or financial services is highly desirable.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams.
• Ability to manage multiple projects and priorities in a fast-paced environment.

Qualifications / Certifications required

• NQF Level 7 or above (ZA)
• Lean Six Sigma Certification Black Belt required