As a global and diversified mining business, we use the latest technologies to find new resources, plan and build our mines and mine, process, move and market our products to customers around the world.
For almost 100 years, we have been mining the minerals that society needs to develop and prosper. We provide our investors with a balanced portfolio of oppo...
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Consistently apply safety and health principles in all site interactions, ensuring compliance within and beyond your work area.
Promote excellent housekeeping practices to ensure a safe and compliant environment, facilitating controlled risk management and operational efficiency.
Engage actively in Visible Felt Leadership (VFL) activities, risk assessments, and the closure of safety actions, contributing to a culture of continuous improvement.
Gain in-depth knowledge of the specific business processes supported by the ERP system, such as finance, human resources, supply chain, or manufacturing.
Provide expertise on how the ERP system supports these business functions, ensuring users can effectively leverage it to meet their needs.
Configure ERP modules and functionalities to align with business requirements, ensuring the system supports operational workflows and processes.
Evaluate existing business processes and identify opportunities for improvement using the ERP system. This involves mapping processes, identifying inefficiencies, and recommending enhancements.
Work with stakeholders to implement process improvements facilitated by the ERP system, ensuring that changes enhance efficiency and effectiveness.
Track the impact of process changes on business performance and adjust ERP configurations as needed to optimise results.
Create and update training materials, including user manuals, quick reference guides, and online resources, to help users understand and effectively use the ERP system.
Deliver training sessions and workshops for new and existing users, focusing on how to use ERP functionalities relevant to their roles.
Assist users with issues and questions related to the ERP system, offering solutions and guidance to ensure smooth day-to-day operations.
Compile and generate reports and dashboards to provide insights into key performance indicators (KPIs), operational metrics, and business performance.
Analyse data from the ERP system to support business decision-making, identify trends, and provide actionable insights.
Customize reporting tools and templates to meet business needs and ensure accurate and relevant reports.
Set up and configure ERP modules to match business processes and requirements, ensuring the system is tailored to support organisational needs.
Work with developers or consultants to customise ERP functionality and features, including creating custom fields, workflows, and reports.
Ensure system configurations and customisations are updated and maintained in line with software upgrades and changes.
Support ERP implementation projects by providing functional expertise, participating in project planning, and ensuring that the system meets business requirements.
Collaborate with project managers, IT teams, and other stakeholders to ensure successful ERP project delivery and address functional requirements and concerns.
Participate in system testing and validation to ensure that ERP configurations and customisations function correctly and meet business needs.
Troubleshooting and Issue Resolution
Troubleshoot and resolve functional issues related to the ERP system, working with users to identify problems and implement solutions.
Escalate complex issues to the ERP Technologist or vendor support teams as needed, ensuring timely resolution of critical problems.
Maintain documentation of issues, resolutions, and changes made to the ERP system to facilitate ongoing support and future troubleshooting.
Collaborate with various departments (e.g., finance, P&O, operations) to understand their ERP needs and ensure the system supports their processes.
Inform users and stakeholders of system updates, changes, and new features, ensuring they are aware of and can adapt to modifications.
Collect user feedback on system performance and functionality, using this input to drive continuous improvement and address any issues.
Verify that ERP processes and data management practices comply with relevant regulations, industry standards, and company policies.
Support the implementation of security measures to protect ERP data from unauthorised access and ensure that sensitive information is handled appropriately.
Stay informed about new ERP features, modules, and industry trends. Evaluate their potential benefits and recommend enhancements to the system.
Contribute to developing long-term strategies for ERP usage, ensuring that the system evolves to meet future business needs and supports organisational growth.
Qualifications:
Grade 12/N3 Technical
National Diploma (NQF6) in a relevant field such as Information Technology, Computer Science, or Business Information Systems
SAP Certified Application Associate), Oracle (Oracle Certified Associate), Microsoft Dynamics, or other relevant ERP platforms
SA Drivers Licence
Technical Knowledge
Understand ERP system architecture, including its modules and integration points.
In-depth knowledge of core business processes (e.g., finance, HR, supply chain) and how ERP systems support them.
Knowledge of data management practices, including data entry, validation, and reporting within the ERP system.
Understand ERP system customisation and configuration options to meet specific business requirements.
Familiarity with ERP reporting tools and analytics to generate and interpret business reports.
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