Security Incident Coordinator Level 2 at Recru-IT

Responsibilities:

Incident Coordination

• Coordinate incidents until closure.
• Act as the primary point of contact for incident alerts generated by the SOC.
• Analyse incidents to determine best course of action.

Client Engagement

• Serve as the liaison between the company, its Service Providers, and the SOC, facilitating clear communication on incident details and response actions.
• Engage with internal teams, client representatives, and third-party vendors to coordinate incident response efforts.

Remediation Execution

• Facilitate and coordinate remediation activities, ensuring timely implementation of security measures to mitigate the impact of the incident.

Vulnerability coordination

• Coordinate the ongoing identification of vulnerabilities across the company’s IT infrastructure.
• Develops and implements vulnerability remediation plans that outline the steps required to address each identified vulnerability.
• Coordinate the patch management in accordance with company’s vulnerability management policy.

Documentation and Reporting

• Contribute to detailed incident reports outlining the incident’s timeline, impact, response actions taken, and lessons learned.

Continuous Improvement

• Conduct thorough post-incident analysis to identify areas for improvement in incident response processes.
• Establish a feedback mechanism with the company, 3rd parties and internal teams to gather insights for continuous improvement.