Senior Account Executive - Public Sector at SAP

Senior Account Executive

• Responsible for selling SAP's products and solutions and certain partner solutions. Responsible for building and maintaining relationships with SAP's customers, prospective customers, partners -- and for maintaining customer satisfaction.
• Identifies opportunities and generates demand where SAP's capabilities as an integrated solution addresses a customer's business need.
• Supports efforts to ensure solutions are adopted and value is realized. Responsible for the continuity and expansion of the customer’s ongoing business with SAP.
• Focused on named existing and/or prospective accounts. Maintains customer relationship and influences customers' requirements' specification.

Career Level Description

• manages projects, defines deliverables and provides definitive advice and interpretation of situations.
• ensures business critical & innovative results.
• ensures that goals and milestones are met, and approved budgets are managed appropriately.
• manages escalation appropriately.
• tracks single project budget line.
• builds strategic partnerships with key decision makers in customer & partner organization.
• may include team lead or supervisory responsibilities.

Complexity

• manages projects of high volume or high risk/complexity.
• provides regular project status and updates.

Experience

• sound professional experience.
• deep knowledge of project management skills.
• depending on LoB has a PMI, Six Sigma or equivalent certification.
• if in Six Sigma has black belt.

Communication

• represents SAP to customers' - is responsible for delivery of quality outcomes of projects of high volume or high risk.
• represents SAP to customers.
• finds common ground for cooperation within project team.
• formulates clear project plans incl. mile stones, timeline and sub projects.
• communicates messages relevant for project in a timely manner and with constructive feedback to project team.
• captures opinions and expectations of stakeholder and communicates them to the project team.

Accountability

• manages expertise ensuring business critical & innovative results.
• responsible for delivery of outcomes of complex and innovative functional issues integrating client needs, strategic business goal of the function and financial objectives.
• involved in directing the implementation and execution of functional business plans integrating functional and financial objectives.
• can make functional decisions and recommendations of a broad nature.
• may include team lead or supervisory responsibilities.

Complexity

• shares in-depth knowledge and experience with direct team to enable decision-making and provide innovative solutions to complex business issues.
• works on complex technical projects or business issues requiring strong technical knowledge.

Experience

• deep professional experience in several areas.
• has strong functional skills.
• broad knowledge of all areas within particular corporate sub-function or a function within division.