Senior Accounts Receivable Manager at CLS Human Capital Specialists

Job Purpose:

• To lead and manage the Credit Control, E-Billing, and Receipting functions within a large law firm, ensuring optimal cash flow, compliance with legal and financial regulations, and high-quality service delivery to internal and external stakeholders.

REQUIREMENTS

Minimum education (essential):

• BCom Accounting or Credit Management Diploma (required).

Minimum applicable experience (years): 10+ years

• Minimum 10 years’ experience managing a large Accounts Receivable team.

Required nature of experience:

• Managing large Accounts Receivable teams across multiple functions (Credit Control, E-Billing, Receipting)
• Process improvement and strategies to reduce debtors’ days
• Experience in a legal or professional services environment (essential)
• Exposure to multi-currency debtors books and decentralized billing structures
• Strong knowledge of WIP and trust accounting within regulatory frameworks (e.g. Legal Practice Act)
• Oversight of complex client accounts, including suspensions, closures, refunds, and reconciliations
• Leading strategic debt reviews and regular reporting to senior stakeholders (e.g. CFO, Partners)
• Implementing and maintaining debtor systems, policies, and internal controls
• Managing doubtful debts, provisions, and legal handovers
• Preparing and presenting detailed debtors and billing trend reports
• Mentoring, training, and performance management of large finance teams

Skills and Knowledge (essential):

• Strong leadership, communication, and stakeholder engagement skills
• WIP and trust accounting knowledge
• Advanced Excel and financial reporting capabilities
• Multi-currency and complex account handling
• Deep knowledge of debt collection and billing systems
• Legal compliance (Legal Practice Act) and internal control processes
• Analytical thinking and attention to detail
• Experience working with client portals and e-billing platforms
• Ability to lead and develop high-performing teams

Other:

• Clear criminal and credit record
• Based in Pretoria
• Own transport and license

KEY PERFORMANCE AREAS

Debtors Management

• Drive collection strategies to achieve monthly cash flow and DSO (Days Sales Outstanding) targets.
• Ensure all client accounts are managed in accordance with internal policies.
• Maintain accurate debtor records and enforce audit trails for all activities.
• Resolve escalated client and Partner queries promptly.
• Forecast cash collections and drive initiatives to maximize cash flow.
• Maintain and improve Accounts Receivable policies, procedures, and systems.
• Manage client account suspensions, closures, and standing instruction updates
• Recommend and process doubtful debt provisions and legal handovers

Compliance and Financial Integrity

• Ensure compliance with the Legal Practice Act, trust account rules, and firm policies.
• Oversee correct processing of credit notes, refunds, write-offs, and interest.
• Maintain clean reconciliations between the debtors book and general ledger.
• Minimize unapplied and unidentified receipts.
• Perform validation checks to ensure data integrity in the debtor system

E-Billing and Receipting Oversight

• Ensure accurate and timely upload of invoices to client portals.
• Maintain e-billing tariff updates and spend tracking.
• Oversee accurate receipting and timeous resolution of unidentified deposits.
• Ensure adherence to 7-day escalation policy on unallocated receipts.

Leadership and Team Development

• Lead and develop a team of 20+ across Credit Control, E-Billing, and Receipting.
• Conduct regular team check-ins, training, and performance reviews.
• Manage team leave, discipline, recruitment, and performance alignment with EE goals.

Reporting and Stakeholder Communication

• Deliver monthly and ad hoc financial reports to the CFO and Executive.
• Analyse WIP, billing, and debt trends; identify risks and improvement areas.
• Maintain professional communication with internal and external stakeholders.
• Conduct regular reviews with Partners on outstanding debts and unbilled WIP.

Deadline:31st July,2025