Senior-Advisor-Application-Support-(Group-It-Division)-Megawatt Park (Gauteng) at Eskom Communications

Minimum Requirements

Qualification(s):

• B Degree/B Tech in Information Technology/Information Management/Computer Science/Information Systems/Engineering at NQF7 with 360 credits

Related Minimum Experience:

• 5 years’ experience in a Eskom business and relevant system

Skills and Competencies

• Behavioral
• Integrity
• Honesty
• Trustworthiness
• Professionalism
• 100% Self starter
• Proactive
• Ability to work within stringent timelines
• Leadership
• Live the Eskom vision and values
• Promote teamwork
• Tactical thinking and decision making
• Results oriented
• Stakeholder management.
• Ability to work and interact effectively with people at senior level.
•  Mentoring and developing resources

Knowledge

• Understanding an Information Technology (IT) environment
• Expert knowledge of systems development life cycle (SDLC) and agile methodologies
•  International Organisation for Standardisation (ISO) 9001
• Applications and infrastructure
• Fault logging system

 Business experience

• Change management
• Systems administration
• Understanding integrated systems
• Functional knowledge of Revenue and Customer Services related applications

Skill

• Strong written and verbal communication
• Good problem solving
• Analytical
• Business acumen
• Project management
• System configuration and application of bug fixes
• Business process re-engineering
• Interpersonal relations
• Systems analysis
• Ability to work as part of a team or on your own when needed
• Strong Documentation skills with regards to functional specifications
• Ability to interact with developers and understand technical specifications
• Ability to write database queries in SQL
• Understanding of cloud based technologies like Microsoft Azure
• Previous development experience would be advantageous

Key Responsibilities

• Provide a consultative service to customers
• Perform business process re-engineering
• Test solutions
• Provide user support for logged problems and information requests
• Provide system solution training
• Monitor the status of the production interface jobs daily