Senior Analyst - Business Analyst EPMO.Commercial Operations SA at MTN

Qualifications

Minimum Requirements - Experience:

• At least 8 years business analysis and business optimisation experience, in process driven environments
• At least 3 years of leadership experience in similar positions, in fast-moving industries
• Previous experience in managing a team of business analysts is essential
• Minimum 3 years of hands-on experience in Design Thinking analysis and prototyping is essential. 
• Minimum 3 years of hands-on professional experience in Design Thinking analysis & 

Experience in defining user journeys

• At least 3 years working in an Agile environment is essential
• Proven experience in facilitating white-boarding sessions with cross-functional teams and working on large-scale technology projects

Working experience required:

• Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
• Experience working in an Agile environment is required
• Proven experience working with Excel and developing and maintaining various analyses and reporting tools
• Understanding fundamentals of analytical data, returns level data etc.
• Experience in process mapping, process re-engineering and GAP analysis
• Proven ability to develop, document and maintain operational policies and procedures, including the designing and documenting detailed

process flows, and the development of operational performance and quality metric standards and reports

• Proven experience in facilitating white-boarding sessions with cross-functional teams and working on large-scale technology projects
• Experience in a telecommunications environment is advantageous but not essential
• Written and verbal communication, including technical writing skills

Apply Before 08/27/2025