Fresh Openings at MTN

Qualifications

Minimum Requirements - Experience:

• At least 8 years business analysis and business optimisation experience, in process driven environments
• At least 3 years of leadership experience in similar positions, in fast-moving industries
• Previous experience in managing a team of business analysts is essential
• Minimum 3 years of hands-on experience in Design Thinking analysis and prototyping is essential. 
• Minimum 3 years of hands-on professional experience in Design Thinking analysis & 

Experience in defining user journeys

• At least 3 years working in an Agile environment is essential
• Proven experience in facilitating white-boarding sessions with cross-functional teams and working on large-scale technology projects

Working experience required:

• Must have experience working on large scale projects as well as handling day-to-day operational requests from the business
• Experience working in an Agile environment is required
• Proven experience working with Excel and developing and maintaining various analyses and reporting tools
• Understanding fundamentals of analytical data, returns level data etc.
• Experience in process mapping, process re-engineering and GAP analysis
• Proven ability to develop, document and maintain operational policies and procedures, including the designing and documenting detailed

process flows, and the development of operational performance and quality metric standards and reports

• Proven experience in facilitating white-boarding sessions with cross-functional teams and working on large-scale technology projects
• Experience in a telecommunications environment is advantageous but not essential
• Written and verbal communication, including technical writing skills

Apply Before 08/27/2025

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Job Description

Primary Job Purpose:

• Provide Strategic and Operational Leadership to all aspects of the site acquisition rollout of the MTN SA radio access network infrastructure.
• Drive the acquisition of property for technical facilities necessary to ensure the steady rollout of BTS and transmission sites, as well as ensure the maintenance of current leases and permits.
• Drive site acquisition in strategic and ‘difficult’ areas
• Train and Build regional teams to manage the acquisition rollout efficiently and effectively

Qualifications

Minimum Requirements

• Education: Global Education Standards (5)
• Minimum of 4 year tertiary qualification / Masters advantageous (i.e. Town Planning; Property Management; telecommunication property management; Project Management; Legal
• Fluent in English

Experience: Global Experience Standards (5)

• Manager track record of 5 years or more; with at least 3 years in the telecommunication industry. (Site acquisition and rollout environment)
• 5 years’ experience in project management.
• 3 years Management experience. (Budget control and staff/ resource management)
• Worked across diverse cultures and geographies advantageous

Training:

• Finance for non-financial management – for budget management
• Leadership courses
• General technological principles

Competencies

Head - Big Picture Focus (20)

• Strategy Implementers - Ensures execution of strategies through creating and implementing tactical plans for others to follow
• Decisive Problem Solver - Has the mental agility to identify business challenges and explore effective solutions through effective influencing
• Best Practice Value Creator - Encourages commercial innovation and continuous improvement for systems, processes, products and service offerings

Heart – Emotionally Intelligent (30)

• Culture and Change Champion - Role models ethical practices by living the MTN values and vital behaviours for others to follow
• Guiding People Manager - Is self-aware and guides team capability development through opportunity creation for realising potential
• Relationship Builder - Builds relationships across the business in order to influence decision-makers and build team credibility

Hands – Results Focused (40)

• Results Achiever - Produces sustainable divisional results through ethical practices
• Operationally Astute - Sets priorities, plans, organizes and co-ordinates the work of others

Skills / physical competencies:

• Motivated and innovative self starter.
• Good communication skills.
• Handles working under stress and meeting deadlines.
• Liaison and negotiation skills.
• Cost management.
• Computer literate.
• Behavioural qualities:
• Self disciplined with an exemplary work ethos.
• Sound interpersonal relationships.
• Capability to co-ordinate and control.
• Attention to detail.
• Capability to interact with both internal and external parties.

General working conditions/ Inherent requirements/ Tools of trade (e.g. shift work, drivers license (code), vehicle (make) specific tools (e.g. dial in facility, special cell phone, etc), special clothing, environmental requirements, etc.)

• Code 8 Driver’s Licence.
• Frequent Travel
• Prepared to work long hours.

KPA Quality Standards/ Measures (KPI’S for job)

• Successful delivery of site acquisition on time and to budget
• Successful permitting within Premium and High quality clusters as identified from time to time, increasing network quality and service for MTN SATimely availability of property leases and local authority consents
• Effective and efficient utilisation of resources in access implementation
• Tracking and visibility of access implementation progress
• Availability of all access site mechanical and engineering services
• Safety of all BTS and hub sites, towers and antenna structures (according to NOSA)
• Access implementation Capex and Opex
• Cost efficiency of access implementation
• Consistent and complete implementation and site documentation and update of thereof
• Employee satisfaction
• Stakeholder satisfaction

Apply Before 08/25/2025

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Responsibilities

Enterprise Risk Management Implementation

• Assist the Enterprise Risk Management in facilitating on-going enterprise-wide risk assessments and mitigation of risks and ownership in all commercial business units, in line with the MTN SA Risk Management Framework and Methodology. This involves conducting risk assessment workshops, meetings, presentations etc. with Management
• Give input in assessing the current and potential risks to the organisation and monitor and report on risk exposures
• Ensure risk registers are complete and kept updated
• Ensure that risk management is applied according to the Integrated Assurance framework
• Ensure that risk management system (tool) is implemented and fully utilised to automate the risk management process within MTN SA
• Ensure that risk management system data is kept updated and in line with MTN SA Risk Management Framework and Methodology
• Ensure ongoing risk identification, assessment and reporting of risks
• Monitor the application of procedures and processes for Crises prevention and Management in MTN SA and suggest appropriate action to mitigate the risks
• Support project managers with implementation and adherence to the defined Project Risk Management framework
• Ensure appropriate risk escalation to the relevant parties where applicable
• Monitor the status of insurance recommendations and report on status
• Perform regular reviews of the risk processes followed by MTN and its subsidiaries and report on progress
• Conducting thorough market research to stay updated on industry trends, economic conditions, and emerging risks that could impact the organization's risk exposure.
• Providing data-driven insights and recommendations to support risk identification, defining mitigations and risk decision-making
• A Risk Analyst should have strong data analysis skills. This includes the ability to collect, clean, and analyse datasets to identify trends, patterns, and anomalies that could impact the organization's risk profile.
• Advanced level proficiency in Microsoft Excel is required.
• Familiarity with risk management software, data analytics tools, and programming languages (e.g., Python, R, SQL) is advantageous in order to enhance analytical capabilities.

Reporting

• Compile statistical and other reports required within the ERM environment
• Compile monthly management reports
• Compile risk escalation reports as required
• Coordinate the monthly Risk Champion working group meetings and ensure adherence to Risk Management framework
• Training and Support
• Liaise constantly with Managers and Senior Managers on various risk matters especially tracking ownership and mitigation of risk items identified
• Assist with training Risk Champions and the use of risk management tools and software, and liaise with them on an on-going basis regarding Enterprise Risk Management

Customer Service

• Provide support and assistance to stakeholders when required
• Seek feedback from clients/ stakeholders and continuously seeks ways of improving on quality and customer service standards
• Put contingency plans in place to prevent delays and enhance the customer experience
• Adopt a proactive approach to prevent problems from arising in the future
• Initiate change to continually improve all aspects of service delivery
• Ensure all customer queries are attended to and resolved

Qualifications

Education:

• 3-year Degree BCom / Risk Management or related
• Professional qualification in Risk Management with a recognized Professional institution is advantageous (CRM Prac, CRMA, PRM, CRISC)
• Advanced level proficiency in Microsoft Excel is required
• Minimum of 3 years’ experience in a risk management function, which must include the following:
• 3 years of conducting risk assessments, developing risk registers and compiling risk reports
• 2 years’ experience working in a large enterprise
• 2 years’ experience in writing written reports to senior management levels
• Intermediate level proficiency in Microsoft PowerPoint and Word is required

Apply Before 08/28/2025

go to method of application »

Responsibilities

Enterprise Risk Management Implementation

• Assist the Enterprise Risk Management in facilitating on-going enterprise-wide risk assessments and mitigation of risks and ownership in all commercial business units, in line with the MTN SA Risk Management Framework and Methodology. This involves conducting risk assessment workshops, meetings, presentations etc. with Management
• Give input in assessing the current and potential risks to the organisation and monitor and report on risk exposures
• Ensure risk registers are complete and kept updated
• Ensure that risk management is applied according to the Integrated Assurance framework
• Ensure that risk management system (tool) is implemented and fully utilised to automate the risk management process within MTN SA
• Ensure that risk management system data is kept updated and in line with MTN SA Risk Management Framework and Methodology
• Ensure ongoing risk identification, assessment and reporting of risks
• Monitor the application of procedures and processes for Crises prevention and Management in MTN SA and suggest appropriate action to mitigate the risks
• Support project managers with implementation and adherence to the defined Project Risk Management framework
• Ensure appropriate risk escalation to the relevant parties where applicable
• Monitor the status of insurance recommendations and report on status
• Perform regular reviews of the risk processes followed by MTN and its subsidiaries and report on progress
• Conducting thorough market research to stay updated on industry trends, economic conditions, and emerging risks that could impact the organization's risk exposure.
• Providing data-driven insights and recommendations to support risk identification, defining mitigations and risk decision-making
• A Risk Analyst should have strong data analysis skills. This includes the ability to collect, clean, and analyse datasets to identify trends, patterns, and anomalies that could impact the organization's risk profile.
• Advanced level proficiency in Microsoft Excel is required.
• Familiarity with risk management software, data analytics tools, and programming languages (e.g., Python, R, SQL) is advantageous in order to enhance analytical capabilities.

Reporting

• Compile statistical and other reports required within the ERM environment
• Compile monthly management reports
• Compile risk escalation reports as required
• Coordinate the monthly Risk Champion working group meetings and ensure adherence to Risk Management framework
• Training and Support
• Liaise constantly with Managers and Senior Managers on various risk matters especially tracking ownership and mitigation of risk items identified
• Assist with training Risk Champions and the use of risk management tools and software, and liaise with them on an on-going basis regarding Enterprise Risk Management

Customer Service

• Provide support and assistance to stakeholders when required
• Seek feedback from clients/ stakeholders and continuously seeks ways of improving on quality and customer service standards
• Put contingency plans in place to prevent delays and enhance the customer experience
• Adopt a proactive approach to prevent problems from arising in the future
• Initiate change to continually improve all aspects of service delivery
• Ensure all customer queries are attended to and resolved

Qualifications

Education:

• 3-year Degree BCom / Risk Management or related
• Professional qualification in Risk Management with a recognized Professional institution is advantageous (CRM Prac, CRMA, PRM, CRISC)
• Advanced level proficiency in Microsoft Excel is required
• Minimum of 3 years’ experience in a risk management function, which must include the following:
• 3 years of conducting risk assessments, developing risk registers and compiling risk reports
• 2 years’ experience working in a large enterprise
• 2 years’ experience in writing written reports to senior management levels
• Intermediate level proficiency in Microsoft PowerPoint and Word is required.

Apply Before 08/28/2025

go to method of application »

Qualifications

• Bachelor’s degree in computer science/information Technology/Electronics and Communication
• Post graduate degree in Computer Science /Networks and /or equivalent professional qualification (Preferred)

Experience:

• 7+ years of relevant working experience
• 5-7 years of experience in either as a full stack developer or as a frontend/backend developer
• Experience in emerging telecom-based software technology (Preferred to have)
• Expertise in software development methodologies, design patterns, and best practices
• Experience with cloud

Apply Before 08/26/2025