Senior Analyst (Sales & Operations) at AnyVan

• We're looking for passionate individuals to join our talented team of approx. 300 AnyVanners in our London and Cape Town offices. If you're as driven as we are and want to be part of a forward-thinking company to make moving 'miles better' and moving your career forward at the same time - we'd love to hear from you!
• As a Senior Data Analyst, you will be embedded in our Sales & Operations Enablement team, collaborating with the C-Suite, Sales and Operations Directors and Department Heads to shape and scale data-driven decisions that drive commercial performance and operational excellence across multiple countries.
• This is an exciting, high-impact role for an experienced analyst who thrives on combining data storytelling, experimentation, and commercial process improvement in a fast-paced, innovative marketplace.

End-to-End KPI Management

• Define, monitor, and report on core Sales & Operations performance metrics.
• Build and maintain interactive dashboards (e.g., Tableau) that surface trends, anomalies, and actionable opportunities.
• Lead deep-dive analyses to uncover root causes and translate insights into prioritised action plans that drive sales growth and operational efficiency.

Data-Driven Strategy and Storytelling

• Craft clear, compelling narratives around quantitative insights to influence commercial strategies, operational roadmaps, and executive decision-making.
• Collaborate cross-functionally with Sales, Customer Success, Product, Operations, and the C-Suite to embed analytics into strategic planning and execution.

Lead Prioritisation, Experimentation and Validation

• Design, run, and analyse A/B tests, pilots, and other experimental frameworks to validate commercial and operational hypotheses.
• Ensure statistical rigour and business relevance in all experiments and translate results into clear, actionable recommendations for front-line teams.

Process Optimisation

• Assess and continuously refine workflows across Sales, Customer Success, and Operations to boost productivity, scale efficiently, and improve the customer experience.
• Apply advanced analytics to identify inefficiencies, bottlenecks, and opportunities for cost reduction and performance improvement.

What you'll need to succeed:

• Experience in SME's and fast-moving, high-growth businesses, where you’ve had to roll up your sleeves and make things happen.
• Significant hands-on experience (5+ years) in an analytical role focused on Sales, Operations, or Commercial Strategy. Experience in two-sided marketplaces, logistics, or e-commerce is a plus.
• Proven success driving sales enablement, workflow optimisation, or cost-reduction strategies across commercial and operational functions.
• Advanced, proven hands-on skills in SQL, Python, and dashboarding tools such as Tableau. Familiarity with statistical modelling techniques is a plus; deep data science expertise is not required.
• Strong track record designing, executing, and analysing A/B tests or large-scale pilots that deliver measurable business impact.
• Confidence using insights and KPIs to track progress and refine strategies for revenue and efficiency gains.
• Deep understanding of marketplace dynamics, sales pipeline behaviour, and customer operations.
• Excellent communication skills - articulate and able to translate complex analytics into clear, actionable insights for diverse audiences.
• Collaborative and influential with the ability to build strong relationships and gain buy-in from stakeholders at all levels, including the C-Suite, Sales, and Operations teams.
• Hands-on, “can-do” attitude suited to a small, agile team. Ability to deliver results at pace in a dynamic, growth-focused environment.
• A strong alignment with our company values and able to make an impact!
• Based in Cape Town, within commuting distance of our CBD office, and able to work onsite at least three days per week (Please note this will be 5 days a week in the onboarding/probationary period).

Perks of the job:

• A highly competitive salary that reflects your value
• Take a Break: 20 days of holiday plus public holidays and Christmas Eve on us
• Keeping you healthy: ZAR1,000 per month towards medical aid with Momentum or Discovery
• Prepare for the future: Pension Fund with 5% employee and 5% employer contributions
• Travel: We've got your evening commute covered with transport home after 7pm, car park space if you drive and showers and towels if you cycle
• Keeping you refreshed: Enjoy an in-house barista and free fruit every day
• Social Scene: Thursday and Friday drinks, and regular social activities
• Celebrating Success: 1/4 performance awards with prizes and an annual performance awards - last years winner enjoyed a 4 day all expenses paid trip to the French alps!
• Skills Booster: Opportunity to join a disruptive Technology Leader and be part of a fast-growing, innovative company reshaping the industry