Senior Application Manager - Johannesburg at Old Mutual

Job Description

• Old Mutual Insure is looking for a Senior Applications Manager to lead the creation and implementation of the business applications management approach, to ensure the maintenance and support of applications in order to meet the organizations business and operating needs. Modernise and optimise the application life cycle while also delivering features, fixes and updates frequently in close alignment with business objectives. This role includes technical, financial and resource development. Develop and promote IT and business partner relationships.

You would

• Lead the creation and implementation of the business applications management approach to ensure business and operating needs are met.
• In collaboration with the Head, define, develop and lead the implementation of the technical services strategy.
• Define and implement a fit for purpose operating model and resource allocation for the department, including prioritization and staff deployment based on changing priorities.
• Provide strategic direction, guidance, and recommendations to address a wide range of business and technology needs and support the implementation of agreed solutions.
• In collaboration with architecture define and lead the implementation of critical applications in line with the technology roadmap, to maintain related hardware & software and reduce operational risk from out-of-support infrastructure.
• Collaborate with other IT teams to manage and support business software solutions.
• Define and develop processes and policies to manage application and data security addressing internal and external threats.
• Identify and lead the implementation of process improvements to optimize systems quality and availability.
• Define and lead the implementation of solutions or methodologies to resolve program errors.
• Actively seek to improve assigned applications, and automate and streamline processes.
• Develop appropriate disaster recovery plans for critical business systems, including working with infrastructure and business teams to produce and sustain practical solutions.
• Promote and oversee strategic relationships between internal IT team, business stakeholders, external entities, vendors, and partner organizations.
• Manage processes and functionality of assigned applications to meet internal service level agreements.
• Oversee the management of day-to-day aspects of all business applications, including support, troubleshooting, continuous improvement, development, upgrades, and enhancements.

Experience, knowledge and skills required

• Bachelor’s degree in Information Technology or equivalent
• ITIL certification. Knowledge of COBIT and ITIL is essential.
• Relevant Cloud certifications.
• 8 – 10 years’ experience in IT application implementation and support within the Insurance industry.
• 5 – 8 years’ experience in leading an IT team.