Senior Associate (Analyst) at BroadReach

Purpose of the position

The Senior Associate role is a position responsible for bringing depth of skill and experience to the delivery of program activities. The Senior Associate will be expected to coordinate a small team of analysts in completing critical program tasks including business analysis (requirements and design), technology implementation (data pipeline development and software configuration) and change management (process design, training and adoption support). A Senior Associate will also be responsible for mentoring and coaching staff in development of specific skills or during their induction process.

Key Accountabilities/Skills

• In your role as a Senior Associate you will need to demonstrate skill in five key areas:

Problem Solving/Technical Skills

• Have experienced a full client implementation cycle and matured and applied skills in a project environment;
• Leads the discovery and translation of business requirements as approved by all relevant stakeholders and translate these into technical requirements;
• Leads fit/gap analyses with existing solution capabilities (including analysis of client datasets as applicable), identifying and prioritizing requirements;
• Participates in change management process design and plans and leads a change management workstream, including training and adoption support;
• Exhibits mature knowledge of existing Solutions and proficiency in pitching these to both internal and external stakeholders;
• Exhibits proficient understanding of health sector stakeholders, key indicators and operating environment;

Delivery/Project Management Skills

• Contribute to task planning during project start-ups to plan key milestones/meetings, confirm deliverable expectations, and clarify contractual obligations;
• Execute sequence of tasks within a workstream in support of project plan structure;
• Support data ingestion activities (defining and developing data pipeline, quality control processes, extraction/import routines, etc);
• Supporting the testing process to enable effective implementation go-live;
• Supporting the technical release with associated system and user administration set up;

People Management Skills

• Is accountable for own actions; takes ownership and accountability for self-development;
• Provides mentorship to entry level staff members/client team members and contributes to internal training sessions;
• Effectively manages a project workstream, coordinating others to meet deadlines and quality standards;

Client Engagement Skills

• Attends and contributes directly to client meetings;
• Manages discussions with small groups of clients in support of tasks;
• Oversees and contributes to the preparation of client materials;
• Leads research and interviews with stakeholders to understand needs and questions;

Business Development Skills

• Be able to identify and qualify a business development opportunity and understand the escalation path;
• Supports the development of specific proposal content as directed;
• Provides subject matter expert proposal content aligned to core technical skill;

Essential Qualifications

• Bachelor’s Degree;
• Alternatively, a 3-year apprenticeship in a similar field would also be considered.

Experience

• A minimum of 2 years’ experience in a similar role/level will be considered.
• Some knowledge or exposure in one or more of the following areas: client management and engagements, consulting services delivery, business intelligence, public health, change management, software implementation, data analytics.