Senior Automation Design Practitioner at Nedbank

Job Purpose

• To contribute towards Nedbank’s aspirations of being world class at managing risk and to achieve excellence in execution by applying analytical insights, innovative thinking and automating the business need.

Job Responsibilities

• Expectations of a Senior Design Practitioner I is to have the cognitive ability to grasp more complex automation concepts, start to explore hyper automation, have a wider variety of practical automation experience through the build of more complex processes incorporating multiple applications interactions, data sources and connections & API integration, can drive the task of requirement gathering/analysis, use innovative thinking to re-engineer a process to have a more stable, robust and dynamic design to solve for the business need. Work related guidance may be required. Dual tasking will be required as well as the incorporation of previously taught skills/tools. In addition, it will be required to mentor and coach fellow team members where needed.
• Perform requirements and gap analysis to understand, structure, organize and specify the business need.
• Lead the process walkthrough sessions to ensure correct interpretation of the business need and to eliminate any uncertainties.
• Facilitate and drive requirements sign off session with your business stakeholders.
• Apply design thinking skills, problem-solving skills & out-of-the-box thinking to define a dynamic, sustainable and re-usable solution.
• Scrutinise the business need to identify additional opportunities to add business value.
• Use insights gained from the analysis phase to identify possible process re-engineering opportunities.
• Document requirements with quality and using your own words to ensure perfect understanding.
• Maintain the integrity of all current and future requirements for processes you are responsible for.
• Use visual diagrams to model scope, process flows, and dependencies.
• Writing requirements using business language in order to ensure your SME’s is in alignment with WHAT they expect the automated process should do.
• Writing your design using technical language to ensure it reflects HOW the automation will satisfy the Business need.
• Creating all necessary artifacts and ensuring that the necessary signoffs are obtained
• Develop according to RPA best practices and principles, within an agile framework.
• Deliver processes that is high in quality, adaptable, reusable, sustainable, dynamic and stable processes
• Testing both positive and negative scenarios. During testing small bugs are identified, scenarios surface that has not been catered for and gaps in exception handling become evident. Ensure stress testing is done to confirm the automated process can handle very high case volumes

Job Responsibilities Continue

• Conduct peer code reviews and testing.
• Develop dynamic objects that is re-used across squads.
• Debug and fix running processes and provide guidance to other team members
• Provide quality business support for processes your team is accountable for.
• Continuous awareness of running processes in your squad, to identify potential enhancements.
• Conduct estimate of work effort. Seek guidance where needed.
• Guide, coach and orientate Developers on squad projects to ensure adoption and consistent application of business analysis, process re-engineering methods, tools and techniques to ensure standardised, high-quality deliverables. Seek guidance when needed.
• Assist with upskilling the junior developers in your squad on alternative automation tool sets.
• Provide mentoring to graduates and junior developers in areas of your strength.
• Share experiences to avoid reinventing the wheel, be open for critique, be eager to learn from others, be resourceful to try solve your problem first but be confident to admit when you failed and ask when you need help.
• Drive cross team collaboration to optimise and refine a solution.

Minimum Experience Level

• Ability to develop processes at a level of complexity
• At least 4 years Blue Prism development
• Business Analysis techniques and practices experience
• Tester experience

Essential Qualifications - NQF Level

• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• NQF Level 6 Qualification in Computer Science or Information Technology

Essential Certifications

• Blue Prism Associate Developer Certificate

Preferred Certification

• Blue Prism Developer Certificate
• Blue Prism Solution Designer Certificate