Senior Business Analyst at Shoprite Group of Companies

Job Objectives    
1. Information Seeking and Analysis:

• Analyse and understand the current business environment and strategies
• Understand the current trends and developments in the industry

Requirement elicitation:

• Work with business and user in departments in the identification and documentation of user requirements
• Assess and document the business implication of user requirements to the business and its process and information
• Propose and document capability, process, functional, and information management improvements where appropriate
• Define business rules and guide the implementation of these rules in the development of the various application systems
• Facilitate the definition of business solutions and evaluate solution options, including cross-functional and cross-business solutions

2. Leadership, Facilitation, and Influencing:

• Gain knowledge within a specific area and share that knowledge across the team.
• This includes interviews, presentations, and workshop facilitation with both business & IT:
• Work closely with Systems Analysts, Project Manager, and other Business Analysts to design and implement solutions
• Provide input on alternatives presented by the technical designers and answer detailed questions regarding the business design
• Engage the most appropriate business representatives to obtain input and agreement on alternatives that are presented
• Assist other Senior Business Analysts to monitor portfolio activities
• Coach and mentor domain stream BA’s in BA tools and processes
• Provide input to strategic planning and setting of goals objectives
• Assist with prioritising business requests
• Understand interdependencies across capability areas

3. Building and Maintaining Relationships and Communication Lines:

• Build and maintain a trust relationship with business users – by delivering what was promised and facilitating understanding
• Accurately communicate the business requirements to IT and other stakeholders, to ensure that business needs are effectively and efficiently addressed. Keep Business User informed of any changes.
• Train business users as the need arises:
• Render support and facilitate sessions for end-users, including training where applicable.
• Continuously support the business environment:
• Maintain an understanding of enterprise business initiatives and objectives, the various line portfolios, current trends, and developments in the technology field
• Maintain an understanding of enterprise business systems and their use.

4. Theoretical knowledge and application:

• Research, document and prepare business cases on appropriate technologies and business solutions, which will align with the business strategies of the organization
• Define scope of business solution and ensure understanding of scope by business and IT stakeholders
• Review technical solutions and business processes against business requirement specifications
• Assist in the identification of data conversion and reporting requirements
• Facilitate and coordinate Business Scenario development and User Acceptance Testing
• Understand, document, and escalate project issues and risks
• with other business and IT areas to coordinate interdependencies and resolve issues.

5. Time Management:

• Deliver required tasks and documentation on time, and within agreed timelines.

Qualifications    

• Degree/Diploma in Information Systems, Technology or Analysis
• Diploma in Business Analysis (National Certificate ….) FTI

Experience    

• 5 years of Business Analysis experience within a Business Analysis role
• 5 years ERP experience (related to business domain)
• 2 years Retail industry
• 3+ years Experience with complex integrated environment

Knowledge and Skills    

• Presentation and Workshop facilitation skills
• Estimation and planning of business analysis effort for projects
• Business Modelling tools – preferably ARIS
• Business analysis and elicitation techniques
• Process re-engineering and improvement