Senior Business Analyst at FICO

FICO professional services are responsible for delivering FICO’s state of the art applications into an enviable client portfolio which includes the majority of the world’s leading banking institutions. Our consultants are highly regarded industry professionals who are able to add significant value to our clients due to their depth of product and business knowledge. If you are excited by innovation and driven to succeed, you’ll find working for our technology consulting group an invigorating and rewarding journey.

What You’ll Do

• Analyse and verify requirements for completeness, consistency, comprehensibility, feasibility, and conformity to standards.
• Elicitation and documentation of business requirements following organisational standards.
• Documentation of Collections and Recoveries projects business requirements using techniques such as process flows, user stories, use cases, scenarios and text descriptions that are best suited to the project methodology.
• Collection of business requirements for IT projects and transfer the same knowledge to the development and QA teams.
• Formation of good working relationships with business users.
• Representation of the interests of business users in the project teams.
• Balance technological issues with business needs and communicate appropriately with project and business teams.
• Participation in project walkthroughs, test planning, Change Advisory Board and implementation session.
• Assistance in the enforcement of project deadlines and methodologies.
• Facilitation of requirements prioritisation based on business value.
• Facilitation of requirements traceability and track requirements status throughout the projects.
• Management of requirements traceability and track requirements status throughout the projects. Continuously improving business processes.
• Management of changes to requirements through effective use of change control processes and tools.
• Suggestions of areas for improvement in internal processes along with possible solutions.
• Maintenance of a register of business risk emanating from project work.
• Development and execution of User Acceptance Tests in accordance with organisational QA processes.
• Quantitative confidence on the extent IT products are fit for business purpose.
• Reporting on the results of User Acceptance Tests with findings on fit-for-purpose.
• Contribution to defining and implementing best practice Business Analysis approaches and templates.
• Mentoring junior staff, peers, developers, QA and business owners on Business Analysis practices.
• Analysing and documenting current business processes in non-IT areas of the Bank. Make appropriate recommendations for improvements.

What We’re Seeking

• Excellent analytical critical thinking skills.
• Ability to analyse and solve problems.
• Ability to identify and document solutions to complex business problems with accuracy.
• Excellent communication skills.
• Ability to multitask.
• Excellent time management.
• Negotiation skills.
• Candidate must be well experienced in influencing business user decision making and direction. Takes time to establish underlying needs of business beyond those initially expressed.
• Must be open to periodic travel within South Africa.
• Experience in Collections and Recoveries environment will be beneficial
• Experience in Banking will be beneficial

Our Offer to You

• Flexible working practices, a lucrative base salary and bonus package, private medical insurance
• A culture and work environment strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others.
• The opportunity to make a difference by leveraging your unique strengths.
• Opportunities to give back to your community, social events with colleagues.